Will Broughton
Will Broughton at Southlake Nissan
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Will Broughton

Product Specialist

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.5
176 Reviews

As a former boxer and high school running back, I have always been passionate about sports and staying active. My love for football and college sports has remained strong throughout the years, and I enjoy watching games and cheering on my favorite teams. My wife, who is from Berlin, Germany, is my partner in life, and I cherish the time we spend together. Family is important to me, and I value the bonds we share. My border collie is a loyal companion who brings joy to my life, and I have a soft spot for German Shepherds. My diverse interests and experiences have shaped me into a well-rounded individual who values both adventure and family bonds.

4.5

176 Reviews

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176 Reviews of Will Broughton

September 14, 2024

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Will was professional, helpful, and very kind. He showed great care and knowledge in helping us by a new Nissan. More

by Dan Kodicek
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Recommend Dealer
Yes
Sep 23, 2024

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Will was professional, helpful, and kind, and that he showed such care and knowledge while assisting you with your new Nissan. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car!

August 11, 2024

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Service department, Justin, listened to my concerns about my new SUV that I was experiencing. He actually told me I was correct and finally detected the problem. He followed up and communicated with me about More

by Dawn
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Recommend Dealer
Yes

Other Employees Tagged: Justin

Aug 14, 2024

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear that Justin listened to your concerns and was able to detect the problem with your new SUV. It's great that he kept you informed throughout the process. We appreciate your trust in us, and we're here if you need anything else. Thanks again, and have a great day!

July 19, 2024

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Will came to work on 2 of his off days to accommodate me. I have purchased at least 10 new cars since 1964 & Will is the only salesperson that I remember giving me his personal phone number. He answers his More

by ehclassyone
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Southlake Nissan responded

Hi, thank you for the positive review. We are sorry it took so long for someone to reach out. As we assure everything was handled and you were spoke to. Have a great day!

June 30, 2024

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I love this dealership the guys are all awesome i have coming to this dealership since 1998 and never have had a problem I would recommend the dealership to anyone More

by mgsuits
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Recommend Dealer
Yes
Jul 10, 2024

Southlake Nissan responded

Thank you so much for your loyalty and recommendation! We're thrilled to hear that you've been part of our dealership family since 1998 and have always had a positive experience. We appreciate your trust and look forward to continuing to provide you with excellent service for many years to come.

June 29, 2024

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Mr. Will was very friendly and helpful and got us a great deal on two vehicles! More

by MattHebert138
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Amodeo

Jul 10, 2024

Southlake Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Will was friendly, helpful, and able to secure a great deal on two vehicles for you. We appreciate your feedback and look forward to serving you again in the future.

June 20, 2024

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I have bought at least 10 new cars since 1964. Will came to work on 2 of his off days to accommodate me. He gave me his private phone number and answered every time I called. IHe also called me More

by ehclassyone
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 20, 2024

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Will went above and beyond to accommodate you, even coming in on his days off and providing exceptional follow-up service. Your satisfaction is our top priority, and it’s wonderful to know Will exemplified this dedication. Enjoy your new car, and we look forward to serving you again!

Jul 20, 2024

ehclassyone responded

I would still like to talk to the supervisor to discuss the survey. When I leave a message, my calls are not returned. Even the corporate office give me voicemail instead of live customer service.

April 18, 2024

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Great dealership . Randy is the best, he is the reason we keep buying Nissan’s. The service is great More

by Gregory Cherry
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Recommend Dealer
Yes
Apr 19, 2024

Southlake Nissan responded

Hi Gregory, thank you for the positive review. We are happy to hear your satisfaction with Randy! If you need anything in the future, please don't hesitate to reach out. Have a great day!

January 29, 2024

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Great . They got us the car we wanted .. Michael Ray. Is amazing!!!!! Definitely come back . More

by jessdolce85
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Pineda, Jenna Volikas, Micheal Arizmendi , Audrey Love, Micah Pruett

Jan 29, 2024

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're delighted to hear that Michael was amazing and helped you get the car you wanted. We appreciate your recommendation and look forward to welcoming you back in the future. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new car!

January 10, 2024

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Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta More

by Kamodeo98
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Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna, Dakota Pineda, Jenna Volikas, Keeten Rippy , Audrey Love, Alyssa Mariconda, Micah Pruett

Jan 11, 2024

Southlake Nissan responded

Hi Kevin, thank you for the kind words! We're delighted to know that you had an incredible experience with our service department. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future, feel free to reach out. Safe travels, and we look forward to serving you again!

January 06, 2024

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Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. More

by pennypen1062
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Recommend Dealer
Yes
Jan 08, 2024

Southlake Nissan responded

Hi pennypen1062, Randy is indeed pretty great! Thank you for the wonderful 5-star review. We greatly appreciate you being a loyal customer to us for many years! If you every need anything in the future please don't hesitate to reach out! Have an amazing day!

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