Wesley Schanzenbacher

I was so happy and glad to find out about this location and will go there going forward. and will go there going forward. More

Report | Print

Good follow up and our concerns were addressed. We will visit again if the vehicle we are looking for becomes available. We will visit again if the vehicle we are looking for becomes available. More

Report | Print

Completely Unreliable and Unprofessional – BMW Service Has Gone Downhill I’ve finally had enough of Parkview BMW. I scheduled a service appointment weeks in advance, only to have it canceled at the las Has Gone Downhill I’ve finally had enough of Parkview BMW. I scheduled a service appointment weeks in advance, only to have it canceled at the last minute and pushed out another two weeks. This kind of disorganized, last-minute rescheduling is completely unacceptable — especially from a dealership representing a premium brand like BMW. Unfortunately, this isn’t an isolated incident. Every single time I bring my vehicle in, there’s a new issue — whether it’s poor communication, lack of follow-up, or failure to actually resolve the problem. On my last visit, the service team couldn't even diagnose a clear issue with my car, and their response was basically: “Just live with it.” That’s not just disappointing — it’s negligent. BMW used to stand for quality and reliability, but the experience at Parkview BMW tells a very different story. The service here is disorganized, dismissive, and frankly not worthy of the brand. I will absolutely be rethinking any future business with BMW because of this dealership. More

Report | Print

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

Report | Print

Professional - from the greeting, service advisors and mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be mechanics, no up selling for service, quote matches billing, do the complete job the first time, car is always ready when they say it will be More

Report | Print

I have a customer for many years and appreciate the staff friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. friendliness, professionalism and willingness to assist in answering questions and providing excellent customer service. More

Report | Print

Purchased both new and used from Bobby in sales. Along with the manager Wes, the staff are exceptional. BMW quality is only enhanced with exceptional staff at Parkview! Thank you all! Along with the manager Wes, the staff are exceptional. BMW quality is only enhanced with exceptional staff at Parkview! Thank you all! More

Report | Print

Very thorough and prompt service. Employees are helpful and I have always been happy with results. Employees are helpful and I have always been happy with results. More

Report | Print

A consistent professional, courteous, thoughtful and polite group who are focussed on customer care and service. polite group who are focussed on customer care and service. More

Report | Print

Parkview BMW is an attractive dealership staffed by friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the manageme friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the management level are accessible, often walking the floor and chatting informally with customers. I have purchased several vehicles at Parkview. Should your BMW require service, Parkview will most assuredly gain your confidence and trust. Tommy Chan (sales) and James Yang (service) are two good reasons to purchase a BMW from Parkview. While the BMW brand is upscale, the various staff members at Parkview are good people, down to earth! More

Report | Print