Wayne Robertson

I’m extraordinarily disappointed. After dealing with who was easily the best sales person I have ever dealt with (Wayne) the vehicle that I purchased used, started showing signs of a After dealing with who was easily the best sales person I have ever dealt with (Wayne) the vehicle that I purchased used, started showing signs of a starting issue the day after I purchased it. The vehicle I purchased was a Ford they would still have been under warranty through Ford so it was sent to their dealership in the area to be looked at. The issue came back to be some thing. It was not warranty approved by Ford any longer so the conversation started with a Sherwood Park Chevrolet, in terms of having them deal with the issue. The issue was water leaking through the newly installed windshield into the BCM of the vehicle. GM said they’re willing to have the windshield seal replaced but they’re not willing to cover the damage that the faulty windshield seal created. I’ve asked to have a conversation with the service manager do you understand why that is the decision you come to as I do not agree with it. I was told the service manager would call me on Friday. It did not happen then I wasn’t sure if I would be able to speak with her on Monday and at around noon. I still hadn’t heard anything so I left a message. The voicemail says they will return your call within an hour on business days that also did not occur, I have now been told that I should maybe hear from her on Thursday. This has completely soured my experience dealing with a Sherwood Park Chevrolet as I stated at the beginning the salesman I dealt with was absolutely spectacular, but it appears as though once they have your money, then they will no longer supply anything that would rival quality service. More

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I have bought a few vehicles from this Dealership this vehicle being the first new one. Wayne Robertson and Aaron Ratsoy made the transition very quick and easy. vehicle being the first new one. Wayne Robertson and Aaron Ratsoy made the transition very quick and easy. More

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I'm from out of town, Wayne Robertson went extra mile to facilitate information, decision, purchase and delivery process remotely over a couple of weeks. No pressure, no hype, very responsive. facilitate information, decision, purchase and delivery process remotely over a couple of weeks. No pressure, no hype, very responsive. More

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In my search for a new vehicle my experience with Sherwood Chevrolet and my sales person Wayne Robertson was very pleasant and informative. Unfortunately the vehicle that I was interested in did not Sherwood Chevrolet and my sales person Wayne Robertson was very pleasant and informative. Unfortunately the vehicle that I was interested in did not work for us but Wayne and my wife sat and tried to find a vehicle that would work, we spend a fair mount of time but nothing came up so we parted ways, with Wayne continuing to try to find something that would work. Dealing with Wayne and the dealership was a pleasant experience and Iwould highly recommend them to anyone looking for a new vehicle. More

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I wasn’t looking forward to car shopping Update: I am having trouble, both with the car, and the service department at this dealership. I no longer recommend them. After fifteen years in Update: I am having trouble, both with the car, and the service department at this dealership. I no longer recommend them. After fifteen years in a vehicle I loved, I thought buying a newer vehicle would be immensely stressful, and hard (impossible) to get everything I wanted for the price I could afford to pay. Wayne made it so stress free I still can’t believe it. He got me everything on my wish list, was amazing with my busy 3 year old throughout the process, and had me in a newer, safer vehicle within 2 days—in time for our drive to visit family for Christmas! Thanks Wayne! More

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Great services Wayne Robertson is the best man in the business!! I'll totally recommend him, He'll work with you so you can get the deal & the vehicle that you are Wayne Robertson is the best man in the business!! I'll totally recommend him, He'll work with you so you can get the deal & the vehicle that you are looking for .. More

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