Travis Cobbs

Horrible service long wait time, I went there for oil change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my v change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my vehicle is a brand new vehicle hardly driven only when I go on family trips. I have two other vehicles for daily use. He never put my vehicle on the wheel balancing system to determine if it out of line. After one hour on the waiting room he call me and said my air filter and cabin filter needs to change I told him I am here only for the oil change. He was ok I relay it. After 4 hours waiting I went an ask how long more do I have to wait. He was sitting in his office with the paperwork’s on his desk. When I received my vehicle my gloves compartment was hanging on one side other end was loose. Why when I had complementary service they did not request for these things to change or fix why on when my complementary service end? Totally see they trying to rip people off on spending money money on this that does not need to change. When I got home I look at the air filter they both are in good condition. Like I said I hardly use this car. I have two other vehicles for daily use. Total rip off poor service More

by Valmickie Bissoon Verified Customer Verified Customer

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hello, I complained about noise and hum during 40-50 miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee that it could be a wheel bearing, but unfortunately my appeal remained without attention More

by firdavs80wbs Verified Customer Verified Customer

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It is falsely stated that tire rotation was performed even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. More

by STEVETAK23 Verified Customer Verified Customer

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hello, I complained about noise and hum during 40-50 miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee that it could be a wheel bearing, but unfortunately my appeal remained without attention More

by firdavs80wbs Verified Customer Verified Customer

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Very good service, helper Travis. Comfortable waiting room. Thorough. Kept well informed throughout the service. Comfortable waiting room. Thorough. Kept well informed throughout the service. More

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Travis was great and the car repairs were fine. The problem was payment. I called in advance and was told that my check could be used as cash but it was rejected. The system would not accept it a The problem was payment. I called in advance and was told that my check could be used as cash but it was rejected. The system would not accept it and the override would take 24 hours. This was impossible. Fortunately, Travis and Andy came up with a work around. More

by CMBYRNE246 Verified Customer Verified Customer

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not recommended…avoid the headache and trouble. .always some thing going on with this dealer.avoid And save the trouble .always some thing going on with this dealer.avoid And save the trouble More

by TALHAREH Verified Customer Verified Customer

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I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More

by ametidewilson22 Verified Customer Verified Customer

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never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More

by qingtaowu1991 Verified Customer Verified Customer

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I was given a hard time to get a loaner vehicle for my car to be painted because it was peeling due to no fault of mine (under the Customer Support Program). Plus they made me drive many miles there afte car to be painted because it was peeling due to no fault of mine (under the Customer Support Program). Plus they made me drive many miles there after it was finally approved, telling me they don’t give out loaners for such jobs, turned me away, only to call me back after realizing their mistake, and I had to do the long drive from Manhattan all the way there again burning gas, paying tolls, running up the mileage on my vehicle, and got me into trouble for having to leave work, after arriving late from them. More

by GAIL.STEWART7 Verified Customer Verified Customer

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