Tori Grinzinger
Lexus Master Certified Sales Consultant
Metro Lexus
13600 Brookpark Rd
Cleveland, OH 44135
My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!
Read moreDealership Experience
3 yrs, 8 mos
154 Reviews
Write a Review154 Reviews of Tori Grinzinger
September 23, 2024
This place is wonderful, I took my lexus for service- always great. Bought a new lexus- they made it even easier! Run to them! ask for Tori! always great. Bought a new lexus- they made it even easier! Run to them! ask for Tori! More
Other Employees Tagged: Michael Gleydura, Jeff Sustersic, Abed Darwish, Jeff Miller
September 16, 2024
Great experience looking to replace my beloved LS. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. More
Other Employees Tagged: Abed Darwish, Ryan Yee, Trae Harris , Micah/Cortis
September 12, 2024
Really not much to say. If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we h If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we had (and there were many) were promptly answered. For example, when my wife was concerned about not having a compass available, Tori sent a picture of the RX350 dash cluster with the compass proudly displayed. Needless to say, we'll be back again for our next car purchase. More
Other Employees Tagged: David Weaver
August 09, 2024
Worked with Tori Niederer to complete a lease to early buyout of an NX450h+, she did a fantastic job answering all my questions about regular and one-pay leases and helped make the process seamless and ef buyout of an NX450h+, she did a fantastic job answering all my questions about regular and one-pay leases and helped make the process seamless and efficient. Even if she did not have all the answers at first she worked hard to find out the answers in a timely fashion. Jeff Sustersic and Dave Weaver were also very helpful in the overall buyout process. The car is fantastic! More
Other Employees Tagged: Jeff Sustersic, David Weaver
July 08, 2024
I drove an extra 60 miles to purchase my Lexus from Tori and Metro. They both treat you honestly and friendly. and Metro. They both treat you honestly and friendly. More
Other Employees Tagged: Tysean Yorke
June 29, 2024
Tori was competent, professional and enthusiastic to help us make the best choice of vehicle for us. The process was transparent and she went out of her way to help us get the car that same day. us make the best choice of vehicle for us. The process was transparent and she went out of her way to help us get the car that same day. More
June 29, 2024
I was extremely pleased with the service and getting the deal done. I love purchasing vehicles from Metro Lexus!! deal done. I love purchasing vehicles from Metro Lexus!! More
Other Employees Tagged: Michael Gleydura
June 26, 2024
Tori was great. The entire Metro Lexus team was professional and efficient. I would highly recommend. The entire Metro Lexus team was professional and efficient. I would highly recommend. More
Other Employees Tagged: Sarah Klein
June 26, 2024
Very professional, helpful, and displayed good communication skills with timely responses to inquiries regarding vehicle packages as well as delivery timelines. communication skills with timely responses to inquiries regarding vehicle packages as well as delivery timelines. More
Other Employees Tagged: Michael Gleydura, Julie Mohridge, Trae Harris
June 18, 2024
Our Lexus experience was an A+ on a dealership report card. Tori took care to spend as much time as needed showing patience and answering all of our questions. Her knowledge was extensive on every aspect card. Tori took care to spend as much time as needed showing patience and answering all of our questions. Her knowledge was extensive on every aspect of each of the cars we were interested in and test drove. She carefully reviewed all of our options giving us ample information to make an informed decision. We are beyond pleased with our TX350 purchase. Thank you Tori and the Metro Lexus team for a wonderful buying adventure. More