Tim Hamather | Page 21

Amazing service and buying experience once again! This our third vehicle purchased or leased from HMP since we moved to Exeter. To be honest, we would not even consider shopping anywhere else as we ha This our third vehicle purchased or leased from HMP since we moved to Exeter. To be honest, we would not even consider shopping anywhere else as we have been treated so well by the sales staff, service department (Jeff H. always does an outstanding job!) and the management, especially Tim H.! (It is also worth mentioning that HMP is a huge supporter of many groups, schools and charities that help make our community a great place to raise a family!). Justin P. in sales was very patient as we weighed our options for different vehicles and trim levels. He was never in a hurry or made us feel pressured, and he even offered to deliver the vehicle to my wife's workplace when the winter tires could not be installed immediately due to the number of customers getting their winter tires on. (The first snowfall of the season coincided with the day we were picking up my wife's Equinox!) All in all, we are extremely happy with the service that we have received at HMP time and time again. We will definitely be back when my Silverado needs to be replaced! Jason S. Exeter More

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friendly and efficient Exceptional customer service. Took time to listen to my needs and then provided me options in a logical step-by-step process that made my decision mak Exceptional customer service. Took time to listen to my needs and then provided me options in a logical step-by-step process that made my decision making process easy. Determining price and financing could not have been easier. I literally walked-in their door around 10am and drove away in my new vehicle before lunch time. Great Deal too. More

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Vehicle Purchase Recently purchased a 2014 Chevrolet Impala. Sales and service personel were friendly and helpful and met all our needs in a timely manner. It was Recently purchased a 2014 Chevrolet Impala. Sales and service personel were friendly and helpful and met all our needs in a timely manner. It was a pleasure to made this purchase. More

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Great experience I live over 2 hours away and everytime I had a question it was answered right away. They made sure that when I made the trip there I would have everyt I live over 2 hours away and everytime I had a question it was answered right away. They made sure that when I made the trip there I would have everything needed to avoid extra trips. The sales reps went above and beyond expectations and even called a few days later to reassure me that if I ever have any questions to feel free to call them. Overall the experience was as perfect as it could get. More

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Professional, caring, excellent customer service! Equinox, Torrent, Terrain and now a GMC Sierra....all 4 vehicles purchased at HMP. Obviously HMP has the quality of service encouraging us to return Equinox, Torrent, Terrain and now a GMC Sierra....all 4 vehicles purchased at HMP. Obviously HMP has the quality of service encouraging us to return time after time. They have paid attention to our needs and each time been able to provide us with a vehicle we have been extremely happy with. More

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Outstanding service and salesmanship Our entire experience with HMP has been excellent from the start. In the summer of 2014, starting with multiple visits and calls with Dan Brannon our Our entire experience with HMP has been excellent from the start. In the summer of 2014, starting with multiple visits and calls with Dan Brannon our sales representative, friendly administrative staff, the industry leading service department for our current vehicles, to ultimately the purchase of our new vehicle in the fall. We felt welcome, and the dealership became a regular stop for us. We were able to take our time, searching for the right vehicle, and we never felt as if we were wasting anyone's time by asking questions. It is the attention to every detail that really sets this dealership apart. For example, the new vehicle we were purchasing had come from another dealership and passed the first inspection performed by myself. The following day when I went to pick up the vehicle, both Dan and Jeff (service manager) informed me that the detailer had found small flecks of paint missing on the tailgate after thoroughly cleaning the inside and outside of the truck (presumably due to kicked up stones from a lawnmower at the previous dealership.) Without any hesitation we were offered to have the tailgate repainted at our convenience free of charge. This is the type of added value that the exceptional service at HMP provides on a daily basis. Not to mention the hours of Dan's time spent researching and demonstrating vehicles, Jeff's superb service department, amazing detailing staff, and the fact that they took a potentially stressful major purchase and made us feel as if we received the best deal possible and we weren't just going to be cut loose as soon as we signed the papers. Now I know this sounds like an employee written endorsement, but the truth is we passed up on a few other vehicles before purchasing this one because I had heard about the excellent service and deals at HMP, and they met and exceeded our expectations. The least we can do is give praise where credit is due. Thank you to all the wonderful staff at Exeter Huron Motor Products. More

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