Tim Florek | Page 33

Had an Accident.. Had my brand new truck for less then 3 months and someone rear ended me so hard my truck frame was bend up and it was unrepairable. I called up Dileep Had my brand new truck for less then 3 months and someone rear ended me so hard my truck frame was bend up and it was unrepairable. I called up Dileep at the store to let him know what happened and he put in motion the process to get a new truck yet again. The team at the store tried their hardest to find the same model I had but unfortunately it was not available to get but they did find one that had suited my needs better then the first one having extra room for me. The whole group at Don Wheaton on Whyte was very polite and got me handled very quickly, while still giving a great Client Experience. Will go back again when this lease is up and will only deal with this team.Thanks Again! More

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Great Experience Wanted a brand new vehicle to replace an older SUV I was driving around that was on its last legs. Went to the store and the sales team was very polit Wanted a brand new vehicle to replace an older SUV I was driving around that was on its last legs. Went to the store and the sales team was very polite and knew what they were talking about. Ended up getting a brand new 2015 Chev Colorado. Got a great deal on it and the team involved got me in the new vehicle with very little headaches. More

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2016 Colorado It was a pleasure working with Dario. Always responded to texts within minutes and found the Colorado with the exact specs I was looking for. I will g It was a pleasure working with Dario. Always responded to texts within minutes and found the Colorado with the exact specs I was looking for. I will gladly work with him in the future when I look to customize my truck and use Don Wheaton for maintenance. Transaction was smooth and I love my new truck. Muchly appreciated Dario. Tim in financing also made things a breeze. No effort needed on my end. More

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Used 2014 Chevy Sonic, LOVE it! I was looking for a new (to me) car, and Geoff suggested a chevy sonic that was in my price range and had all the features i was looking for. Dileep I was looking for a new (to me) car, and Geoff suggested a chevy sonic that was in my price range and had all the features i was looking for. Dileep had the car ready and waiting for me when i got to the dealership, was very informative about all the features, and was able to get me a great deal. Tim in finance was amazing! got me the best possible interest rate and warranty possible, and explained everything so thoroughly so i was able to understand and not feel overwhelmed. great service all around from a great team! More

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New Tahoe We purchased a 2015 Tahoe. We went into the dealership with a few different options in mind. Pete was extremely helpful and efficient at getting us al We purchased a 2015 Tahoe. We went into the dealership with a few different options in mind. Pete was extremely helpful and efficient at getting us all our options out on the table.. It was truly a great experience. Tim helped us out with finance and made it quick and painless . After it was all said and Done, Dileep went over all the incredible options in the new tahoe! He was very knowledgable and made the experience fun. We will for sure be back to Don Wheaton. More

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Great Buying Experience Was looking for a replacement for my old Escalade and Dileep helped me look at a Yukon but was great when I noticed a new Escalade to try out and made Was looking for a replacement for my old Escalade and Dileep helped me look at a Yukon but was great when I noticed a new Escalade to try out and made the deal happen. He was efficient, really knowledgable about the vehicles and easy going so the experience was very comfortable. Tim was quick with the financing communication and I was in my new ride in no time. I had to bring it in for a couple quick tweaks that came up and Len in the service department was fantastic, ensuring we got everything done. The staff at Don Wheaton is the best I've seen so far in Edmonton (and I've been to a lot of dealerships). They really make me feel like me and my time is important. That's much appreciated. More

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Wonderful This was the best vehicle purchase experience I have ever had. Nick and Nick Jr were very helpful with the process and I would recommend them to anyo This was the best vehicle purchase experience I have ever had. Nick and Nick Jr were very helpful with the process and I would recommend them to anyone looking for a vehicle. Tim in Finance was very knowledgeable. I did not have to do anything. More

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The Female Perspective Since starting my relationship with Don Wheaton last year, as a woman I had some pre-conceived ideas about how I might be treated, the usual stereotyp Since starting my relationship with Don Wheaton last year, as a woman I had some pre-conceived ideas about how I might be treated, the usual stereotypes etc etc. I am pleased to report that the experience has never been daunting, I have been treated with respect and courtesy by everyone I have met even when I have asked a million questions, I always have prompt, clear advice and smooth service :) More

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Great experience….changed my perspective on Dealerships. I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave becau I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave because I wasn't looking at vehicles on my terms. Or being blind sided in the finance department as the numbers suddenly are changed from what was originally discussed. But here,that was NOT the case. I found I was given my space to look around. But of course not abandoned. when I had questions, the guys were there to help whether through texting back in good time or just chatting at showroom. And as much as I tried to find something changed in the final numbers, it was all as we discussed. Tim was quite efficient and had everything ready to go, but also took the time to make sure I understood everything I was signing. I ended up with a vehicle that I didn't even know I needed, but in a good way. The sales guy, Alex in the Used Dept and some of the other guys helped me work out what I really wanted/needed and without pressure, showed me some stuff and we made a deal. I was even happy when Pete (the manager) called me and was willing to compete on the price when I found another truck which was close in price. Then when I had some difficulties with some add ons I requested, Pete once again stepped in and smoothed things over and got me what I wanted. Overall my experience was awesome considering what I was expecting. I got what I wanted, no real delays, it all went pretty smooth and I felt well informed throughout the process. Hopefully the next time around I will be able to work with them again. More

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Great as Always Don Wheaton has always treated me fair. Now all my vehicles are from this dealership and it is not only because of their sales staff but because I fu Don Wheaton has always treated me fair. Now all my vehicles are from this dealership and it is not only because of their sales staff but because I fully trust their service department to work on my vehicles. Not once in 15 years have they tried to up-sell me a service I did not require unlike every time my wife took her vehicle in at another dealership. A special thanks to Fred whom took care of me on my new 2015 Terrain Denali. If you are looking for a new vehicle, definitely ask for Fred Nordstrom. And thanks Tim Florek for the no B.S. experience and especially for the good humour :) More

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