Tim Florek | Page 13

Robyn in sales is amazing. This is my second vehicle bought through her and she always makes it easy. Her personality makes you feel like you are friends! bought through her and she always makes it easy. Her personality makes you feel like you are friends! More

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New Car Purchase I recently purchased my second Cadillac from Oleh and as it was in the past the buying experience was seamless. I refer all my friends and associates I recently purchased my second Cadillac from Oleh and as it was in the past the buying experience was seamless. I refer all my friends and associates who are looking for a vehicle to Oleh. More

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Greatest service ever. Just bought a truck from Robyn in sales. Great sales person. Did financing with TIm. What a great guy. Very helpful thank you. sales. Great sales person. Did financing with TIm. What a great guy. Very helpful thank you. More

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Very professional, courteous. Extremely accommodating! Robyn in Sales worked with us to purchase a new vehicle. And Tim in Finance was very thorough Great Bunch accommodating! Robyn in Sales worked with us to purchase a new vehicle. And Tim in Finance was very thorough Great Bunch More

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Good people. Good dealership Very pleasant people. Nice clean dealership, nice coffee, nice looking display of automobiles indoors. Nice bathroom, help from someone around every c Very pleasant people. Nice clean dealership, nice coffee, nice looking display of automobiles indoors. Nice bathroom, help from someone around every corner. Easy free parking in the rear. More

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3 rd time buying and had excellent customer service, Corey Sayer, Tim Florek. Made my dream vehicle possible for me. Corey was especially concerned with what I wanted, Tim was able to get me the price ra Corey Sayer, Tim Florek. Made my dream vehicle possible for me. Corey was especially concerned with what I wanted, Tim was able to get me the price range I'm pleased with. Thanks a bunch Gentlemen. More

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Devalued the brand, scare tactics While the sales person I dealt with was friendly and overall pleasant to deal with. We may not have been able to come to a deal. Which is totally fine While the sales person I dealt with was friendly and overall pleasant to deal with. We may not have been able to come to a deal. Which is totally fine, no issue there. Come back at a later date and maybe we will be able to work something out. My real problem was when Tim came into the picture. He literally devalued the Chevrolet brand to my face, using scare tactics like hey that three year Chevy you own is getting old and you’re going to have issues soon and repairs are coming, the warranty is gone. In other words Chevrolet makes poor quality vehicles. Why would I trade my Chevy in for another Chevy that would only last me another three years? The chance of me returning after that though is virtually zero. Which saddens me as a regular customer to the service department; where i was always treated with respect. So my expectations I guess were that I’d be just as happy coming into the sales floor. I was wrong, it was a complete 180. Needless to say, if the sale had to resort to inciting scare tactics and devaluing the very brand of car you are selling to me. I may have returned the next day, or a year from now whatever. Instead I have a year to think about the experience, when I’m back in the market I will avoid this dealership and go to another Chevrolet dealer while also getting my service handled somewhere else going forward. Thanks Tim, I appreciated the honesty. Thank you Corey. I actually appreciated the time and attention you gave me. We were both completely honest with each other I was very up front with my needs and budget and I know you tried to make it work. I didn’t want to settle on my first SUV, if it meant waiting a year I am fine with that. Which is why I was very forward and honest about everything. Also I noticed you were quiet while the whole situation was happening When Tim arrived, I imagine it was pretty uncomfortable. I was just as uncomfortable during the ordeal. Hence my immediate need to leave the dealership. More

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Pleasurable business During my time at the dealership I observed a warm and hospitable environment. During the purchase of my vehicle Nick and Tim were very professional a During my time at the dealership I observed a warm and hospitable environment. During the purchase of my vehicle Nick and Tim were very professional and direct when interacting with them. Nick was very willing to work with my needs and deliver an offer I could not turn down. While Tim made the paperwork process very transferable and seamless. I would highly recommend this Dealership to anyone looking for the Chevy / GMC brand!!! More

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Great people, very friendly and helpful. Went above and beyond to make sure our vehicle was in its best shape and ready for us when we wanted to leave. beyond to make sure our vehicle was in its best shape and ready for us when we wanted to leave. More

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Ethen was exceptional helpful and answered all our questions .i found finance was bit dry and not much communication was happening unless i asked the question questions .i found finance was bit dry and not much communication was happening unless i asked the question More

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