Tim Adams
Tim Adams at Ciocca Ford of Souderton
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Tim Adams

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Tim Adams

June 27, 2024

Dealership Rating
Employee Rating

They always do a good job scheduling me in and no problems with the service. More

by salong93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

June 27, 2024

Dealership Rating
Employee Rating

The staff is great and they worked on my car quickly and thoroughly. Thank you. More

by RDIETRICH357
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

June 26, 2024

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Employee Rating

I was never told what the cost of my oil change would be. $239 is outrageous. No one at Ciocca offered to rectify the situation. More

by johnpogas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

June 25, 2024

Dealership Rating
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They found my problem when I left my truck there. It was tough to find. More

by ADAGER72
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 27, 2024

Ciocca Ford of Souderton responded

Thank you for the review, Adager. We were happy to find the tough problem for you.

June 24, 2024

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We were concerned about the engine oil. Without an appointment, they got us in and checked our vehicle. Kudos to them! More

by DAN ZARBATANY
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Dan! If there is anything else we can do to help just let us know! Have a great day!

June 23, 2024

Dealership Rating
Employee Rating

Ciocca of Souderton has an outstanding team of service professionals. They provide real time updates and recommendations and rapidly execute repairs. That’s why this is the only dealer I trust with our More

by criegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 24, 2024

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, criegg! Please let us know if we can do anything else to help!

June 21, 2024

Dealership Rating
Employee Rating

On this occasion the service was very good. It has not always been this seamless More

by williamfarinasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

Jun 24, 2024

Ciocca Ford of Souderton responded

William, we are very happy to hear our service has improved from your previous visits. Customer service is our top priority!

June 19, 2024

Dealership Rating
Employee Rating

New to the area and my 2002 Thunderbird would not start! I talked to Tim, in the service department, and he was very helpful. Got my car to the dealership and they got the problem solved and did my yearly More

by jmpottieger14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 24, 2024

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 19, 2024

Dealership Rating
Employee Rating

Tim was very helpful with what was covered under my extended warranty. And I liked that I got a video of what was going on under my car! More

by Bobbie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic that did the assessment on what was wrong with my car.

Jun 24, 2024

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bobbie! We're always here to help if anything else comes up!

June 18, 2024

Dealership Rating
Employee Rating

Great service great representative great experience. I will continue to use then in the future More

by EZANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 19, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Ezantiques! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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