Tim Adams
Tim Adams at Ciocca Ford of Souderton
Refer Me

Tim Adams

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

Contact Me
4.8
80 Reviews
4.8

80 Reviews

Write a Review

80 Reviews of Tim Adams

June 21, 2024

Dealership Rating
Employee Rating

On this occasion the service was very good. It has not always been this seamless More

by williamfarinasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

June 19, 2024

Dealership Rating
Employee Rating

New to the area and my 2002 Thunderbird would not start! I talked to Tim, in the service department, and he was very helpful. Got my car to the dealership and they got the problem solved and did my yearly More

by jmpottieger14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

June 19, 2024

Dealership Rating
Employee Rating

Tim was very helpful with what was covered under my extended warranty. And I liked that I got a video of what was going on under my car! More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic that did the assessment on what was wrong with my car.

June 18, 2024

Dealership Rating
Employee Rating

Great service great representative great experience. I will continue to use then in the future More

by EZANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 19, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Ezantiques! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 17, 2024

Dealership Rating
Employee Rating

My new wheel had been damaged and Tim was able to get it fixed for the best price I could find. It was fixed in a timely manner and looks brand new. More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

Jun 18, 2024

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Mark! We're always here to help if anything else comes up!

June 17, 2024

Dealership Rating
Employee Rating

Friendly, helpful great follow up and real time alerts about the service Service for a recall More

by dschooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Roderman

Jun 18, 2024

Ciocca Ford of Souderton responded

Dschooney, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 14, 2024

Dealership Rating
Employee Rating

Very flexible on work to be done and price. Honored and fixed any issues I had. I trust them. More

by steven.hahn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 17, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 13, 2024

Dealership Rating
Employee Rating

Took care of everything that I had issues with, and was prompt with keeping me informed on what was going on with my vehicle More

by Greg.hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Jun 13, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review, Greg! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 13, 2024

Dealership Rating
Employee Rating

Our service encounters at Ciocca Souderton are always smooth and transparent. Their valet service is top notch. More

by NOREENSUPPLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Ciocca Ford of Souderton responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

June 13, 2024

Dealership Rating
Employee Rating

They were very good about fixing my car and addressing the recall issue it was nice to see a video also More

by mgaspar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, mgaspar! If there is anything else we can do to help just let us know! Have a great day!

1
...

Dealership Inventory (82 Vehicles)

new 2024 Ford F-350 car, priced at $83,810
2024 Ford F-350
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Bronco car, priced at $54,640
2023 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $29,995
2024 Ford Bronco Sport
new
Cactus Gray exterior
Automatic
Four-wheel Drive
new 2024 Ford F-250 car, priced at $56,025
2024 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2022 Ford Escape car, priced at $27,398
2022 Ford Escape
used
Iced Blue Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford F-250 car, priced at $83,005
2024 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive