Thomas Jenson

I just wanna say that Micheal Lujan and the rest of the Reliable team were amazing. I got the car I wanted and they made sure it happened, so I really appreciate it. Reliable team were amazing. I got the car I wanted and they made sure it happened, so I really appreciate it. More

by CKELLERFFF Verified Customer Verified Customer

Helpful 0

Report | Print

I got to say Oliver is one of the Best salesman I’ve ever dealt with this man will not disappoint you keep up the good work, Oliver dealt with this man will not disappoint you keep up the good work, Oliver More

by THOMAS.DURAN58 Verified Customer Verified Customer

Helpful 0

Report | Print

I recently posted a very bad review of my experience at Reliable Chevrolet in Albuquerque during negotiations over a new truck. I was resolute to never to use that Chevrolet dealership again. After the Reliable Chevrolet in Albuquerque during negotiations over a new truck. I was resolute to never to use that Chevrolet dealership again. After the post and a few days later of cooling down. I decided to call the new car manager. I really did not want to discount this dealership primarily do to the actions of one bad employee. Tom Jensen the manager was eager for me to come in and talk. Upon my arrival he was very apologetic about the incident and made me a very fair deal on a new truck. I accepted the offer and we now have a new Colorado truck. Tom mentioned he spoke with the finance manger that caused the original issue and hard feelings when we came in the first time. He also discussed with the employee about his actions and how to better interact with the customer. I was happy to hear this and perhaps with the interaction that Tom provided this will correct these kind of issues in the future. There were other individuals we worked with that were professional, and happy to get us into our new Colorado. Our salesman Javier gave us a tour of the facility and services and introduced us to the service manager who set up our first oil change. The process this time around was much different and my wife and I were treated very well. I would like to acknowledge Ian Pula in finances who took care of the closing and new car paperwork, he was very friendly and proficient. He made the process simple and stress free. Thank you to the other who helped to get the vehicle linked up to the Chevrolet app and set up Onstar. All in all, I would highly recommend going to Reliable Chevrolet when purchasing a new vehicle. Sometimes it just takes one person to tarnish the car buying experience. I’m happy we gave the dealership another chance to turn things around and extra thanks to Tom Jensen. More

Helpful 0

Report | Print

Great place to buy your next vehicle. I highly recommend this dealership and will buy my future vehicles at this location. I highly recommend this dealership and will buy my future vehicles at this location. More

Helpful 0

Report | Print

He answered all the questions I needed about truck and finance , warranty, vehicle insurance, and maintenance finance , warranty, vehicle insurance, and maintenance More

Helpful 0

Report | Print

Very pleased like always great customer service. Clean, friendly, respectful. Keep their promises got my vehicle back between time was promised Clean, friendly, respectful. Keep their promises got my vehicle back between time was promised More

by LORENAJ89 Verified Customer Verified Customer

Helpful 0

Report | Print

Very Friendly crew. Informative. From the beginning to the end. Keep it up. Thank you Informative. From the beginning to the end. Keep it up. Thank you More

by BFLY.PAUL Verified Customer Verified Customer

Helpful 0

Report | Print

Reliable is great. I have never had a bad experience regardless if it's sales or service. I have never had a bad experience regardless if it's sales or service. More

by TONY PEREZ Verified Customer Verified Customer

Helpful 0

Report | Print

From the first our first step at the dealership to the time we drove off. The sales man and finance guys took care of us. Every question had and answer and am 100% satisfied with our purchase. time we drove off. The sales man and finance guys took care of us. Every question had and answer and am 100% satisfied with our purchase. More

by officer08.MM Verified Customer Verified Customer

Helpful 0

Report | Print

Process was fairly painless. Jessica took care of our concerns and was both professional and friendly. Jessica took care of our concerns and was both professional and friendly. More

Helpful 0

Report | Print