Theresa Moss
Theresa Moss at Heritage Ford
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Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
302 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

4 yrs, 1 mo

Industry Experience

27 yrs, 3 mos

5.0

302 Reviews

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302 Reviews of Theresa Moss

November 09, 2024

Dealership Rating
Employee Rating

This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc More

by kgissendanner-Cote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty , Rico

Nov 11, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback, congratulations on your new dream Bronco! We are so glad to hear that you enjoyed working with Charlie and Theresa throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

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Employee Rating

Professionals who wanted to help me get in to my dream car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try More

by kgissendanner-Cote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty , Rico,

Nov 11, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback, congratulations on your new dream Bronco! We are so glad to hear that you enjoyed working with Charlie and Theresa throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 08, 2024

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Employee Rating

Nathan was great to work with at Heritage! I knew the truck I wanted and he got the deal done in just a few hours. More

by John b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Nov 11, 2024

Heritage Ford responded

John, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 05, 2024

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Nathan was great to work with at Heritage. He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was More

by Calvin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Nov 05, 2024

Heritage Ford responded

Calvin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new truck, and that they were able to help find the exact vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2024

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Very easy to make purchase our new vehicle. Both sales and financing went ver smoothly. More

by Jkyacavoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Nov 01, 2024

Heritage Ford responded

John, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 28, 2024

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Employee Rating

Everyone , especially Charlie Moriarty and Theresa Moss,were very friendly, pleasant, helpful, knowledgeable and well informed with their products. It made trading with Heritage a pleasure. More

by Rrcadieux
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Gary Graham

Oct 28, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 27, 2024

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Employee Rating

Extremely friendly staff and very easy to work with. They care about their customers. It's the opposite of a sleazy car dealership. More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Areg Muradian

Oct 28, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 02, 2024

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Employee Rating

I recently purchased a new truck from Heritage Ford. The salesman, Michael, was very personable and helpful during the whole process! Theresa, in the finance department, was awesome to work with as well More

by Cori Conners
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stock

Oct 03, 2024

Heritage Ford responded

Cori, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and Theresa to shop for and bring home your new Maverick, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 01, 2024

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Employee Rating

Micheal Stock was great to work with. I knew what I wanted and he made the whole buying process less than 3 hours. Theresa Moss was great with the financing side and made sure everything More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stock

Oct 02, 2024

Heritage Ford responded

Derek, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and Theresa to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 26, 2024

Dealership Rating
Employee Rating

We've had the pleasure of doing business with Turner for years. He is our go to guy for the reason that he so pleasant and knowledgeable to work with. He makes buying a car less stressful and we trust his j More

by wilkride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede

Sep 27, 2024

Heritage Ford responded

Francis, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Turner, and that he was able to help make shopping for your newest Ford yet another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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