As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
4 yrs, 1 mo
Industry Experience
27 yrs, 3 mos
302 Reviews
Write a Review302 Reviews of Theresa Moss
November 09, 2024
This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronco with all the features including the color I wanted. I recommend anyone looking for an honest, no pressure car-buying experience---THIS is the place to go and the man to see. Our Finance person Theresa Moss was also amazing. She didn't try to "sell" me a bunch of extras. But she made sure I had what I needed. More
Other Employees Tagged: Charlie Moriarty , Rico
November 09, 2024
Professionals who wanted to help me get in to my dream car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try car. Everyone from Sales person Charlie Moriarty to the very knowledgeable Theresa Moss who helped us make it through that paperwork. She didn't try to push extra insurance on me, but helped me decide what would be best for me. I recommend this team to anyone wanting a great deal in a down-to-earth atmosphere. They were ultra respectful even though I only had a junker car to offer in trade. Thanks Charlie and gang. You have a repeat customer. More
Other Employees Tagged: Charlie Moriarty , Rico,
November 08, 2024
Nathan was great to work with at Heritage! I knew the truck I wanted and he got the deal done in just a few hours. I knew the truck I wanted and he got the deal done in just a few hours. More
Other Employees Tagged: Nathan Wardwell
November 05, 2024
Nathan was great to work with at Heritage. He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was He listened to exactly what I was looking for in a new truck. We looked at a few that they had on their lot, but none of them were exactly what I was looking for. We opted to order a truck from Ford. Nathan kept we updated every couple of weeks as to the status of the truck order. Once it did come in, the process to finalize the order was so smooth. Theresa in the finance office went over my options for additional equipment (like a bedliner and undercoating) and extended warranties. She was informative, but not pushy at all. A great experience from start to finish. As the commercial goes, "Ford has great heritage and Heritage has great Fords." More
Other Employees Tagged: Nathan Wardwell
October 31, 2024
Very easy to make purchase our new vehicle. Both sales and financing went ver smoothly. Both sales and financing went ver smoothly. More
Other Employees Tagged: Bill LaBonte
October 28, 2024
Everyone , especially Charlie Moriarty and Theresa Moss,were very friendly, pleasant, helpful, knowledgeable and well informed with their products. It made trading with Heritage a pleasure. Moss,were very friendly, pleasant, helpful, knowledgeable and well informed with their products. It made trading with Heritage a pleasure. More
Other Employees Tagged: Charlie Moriarty, Gary Graham
October 27, 2024
Extremely friendly staff and very easy to work with. They care about their customers. It's the opposite of a sleazy car dealership. They care about their customers. It's the opposite of a sleazy car dealership. More
Other Employees Tagged: Areg Muradian
October 02, 2024
I recently purchased a new truck from Heritage Ford. The salesman, Michael, was very personable and helpful during the whole process! Theresa, in the finance department, was awesome to work with as well The salesman, Michael, was very personable and helpful during the whole process! Theresa, in the finance department, was awesome to work with as well! She was very pleasant and knowledgeable and answered all of my questions! I will definitely be returning to Heritage in the future! More
Other Employees Tagged: Michael Stock
October 01, 2024
Micheal Stock was great to work with. I knew what I wanted and he made the whole buying process less than 3 hours. Theresa Moss was great with the financing side and made sure everything I knew what I wanted and he made the whole buying process less than 3 hours. Theresa Moss was great with the financing side and made sure everything was explained properly. More
Other Employees Tagged: Michael Stock
September 26, 2024
We've had the pleasure of doing business with Turner for years. He is our go to guy for the reason that he so pleasant and knowledgeable to work with. He makes buying a car less stressful and we trust his j years. He is our go to guy for the reason that he so pleasant and knowledgeable to work with. He makes buying a car less stressful and we trust his judgement as to what car is right for us. More
Other Employees Tagged: Turner Ede