Sylvia Donovan | Page 50

Always a great experience I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and co I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and courteous and she takes the time to listen to my needs and direct me to the vehicle that will work best for me. I always feel that I am getting a great deal and if I ever have a problem, she is right there to solve it for me. I would never consider buying a vehicle from anyone else. More

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Enjoyable experience I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I n I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I needed a new battery. The folks at Earnhardt Toyota went out of their way to look after my needs. When I arrived at Toyotatown here in London, I was greeted by Amanda Krug, a service adviser. Amanda took the time to understand the purpose of my visit and saved me both time and money by doing what was needed. I thought that I needed an oil change , but Amanda reminded me that it wasn’t necessary because I now use synthetic oil and only need to change every 16,000 Kms. I asked if she could give me an idea how much it would cost to fix a scratch on the rear bumper. She suggested a price and when the detailing department finished, the cost was half what we thought it might be. Amanda is someone that I feel comfortable with in addressing any of my car needs. While service was being completed, Sylvia allowed me to test drive a new vehicle. Like Amanda, Sylvia took the time to find what kind of new vehicle that I might need sometime in the future. Like Amanda, I feel very comfortable in going to her with my new car needs. The overall experience that I’ve had over the past 7 years, after purchasing 2 new Venzas, has been exceptional, one that I often bring up in talking with friends and family. More

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Very knowledgeable and helpful Was very thorough and detailed. Took the time to make sure I was taken care of and that my buying experience was pleasant and easy Was very thorough and detailed. Took the time to make sure I was taken care of and that my buying experience was pleasant and easy More

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The best lease specialist For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one else. Plus Irish charm for free. Peter Auksi More

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Attentiveness to our needs and our budget. Sylvia Donovan listened to what we were looking for in a vehicle and kept within our budget. We were looking for safety features as well as generous Sylvia Donovan listened to what we were looking for in a vehicle and kept within our budget. We were looking for safety features as well as generous storage capacity. The RAV4 was the right choice. Sylvia paced the conversation according to our questions and, in the end, recommended the right vehicle for us. Thank you! More

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Sylia Donovan We have been dealing with Sylvia Donovan for the last 7 to 10 years. She has always been accomodating and helpful. Sylvia was recommended to us by We have been dealing with Sylvia Donovan for the last 7 to 10 years. She has always been accomodating and helpful. Sylvia was recommended to us by my brother, and we've recommended her to both our son and daughter. We would recommend her to you too. More

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Very happy with our new Highlander., Sylvia Donovan handled the recent purchase of my 2018 Toyota Highlander. She was excellent ... very professional and personable. She was knowledgable Sylvia Donovan handled the recent purchase of my 2018 Toyota Highlander. She was excellent ... very professional and personable. She was knowledgable and answered all questions and concerns. I hope the Highlander will meet the high expectations I have from my experience with my last two Venzas. So far so good! I have purchased several vehicles from Toyota-Town in the past - I have found them to be an excellent dealer with wonderful and reliable products and caring staff. The ongoing service has also been exceptional. I’m hoping the reliability, especially with the additional features and/or electronics, etc, will continue as in the past. Thank you! More

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Thanks Sylvia and Nicole. It was a pleasure dealing with both of you. Very professional. Helpful, on time and no pressure. made me feel comfortable. My wife and I and Nicole. It was a pleasure dealing with both of you. Very professional. Helpful, on time and no pressure. made me feel comfortable. My wife and I have always been treated well by you and the dealership. Great service. A special thanks to Dan Ducharme for his expedient and helpful service in providing the vehicles for the test drive and my new vehicle. Angelo More

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2018 RAV4- Thanks Sylvia Donovan! I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2018 Toyota RAV4 and couldn't be more satisfied with the vehicle. Sy I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2018 Toyota RAV4 and couldn't be more satisfied with the vehicle. Sylvia Donovan has been assisting me for many years in getting me in to the most appropriate vehicle at the best price possible. Sylvia Donovan has always had my best interests in mind and has always treated me fairly and recognized my loyalty to ToyotaTown. Not only do I recommend ToyotaTown to purchase/lease a vehicle, I would recommend Sylvia Donovan without hesitation to assist you in finding the best vehicle at the best price. Sylvia Donovan will always keep you apprised of everything you need to know and is very quick to respond to any of your questions or concerns. Vladimir Stepancev also assisted me with all the information I needed to make educated decisions on warranties and other safety and cosmetic aspects of my new vehicle. Vladimir Stepancev is extremely knowledgable in this field and certainly did not pressure me into making any decisions I did not want to make. Thanks Sylvia Donovan and all of the ToyotaTown staff for yet another wonderful experience with the purchase of my new vehicle. Jeff McNorgan More

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Very comfortable experience The entire experience in leasing my new RAV4 was done professionally and without suspicion. ToyotaTown was very pleasant and my salesperson was Sylvia The entire experience in leasing my new RAV4 was done professionally and without suspicion. ToyotaTown was very pleasant and my salesperson was Sylvia Donovan exceptional. More

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