Steve Vigil

Reliable Nissan responded

Thank you for taking the time to share your recent service experience at Reliable Nissan! We appreciate you acknowledging the good service you received and that our service advisor kept you updated. At Reliable Nissan, we strive to provide clear communication and efficient service throughout the entire repair process. We're glad to hear the advisor kept you informed!

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! It sounds like you worked with an outstanding salesperson who truly impressed you. We appreciate you acknowledging their follow-through on promises and their attentiveness to your questions. At Reliable Nissan, we value building trust with our customers, and it seems this salesperson did just that!

Reliable Nissan responded

Thank you for taking the time to leave a review about your service history at Reliable Nissan! We are incredibly grateful for your loyalty – 24 years of trusting us with your vehicles is a true honor! At Reliable Nissan, we strive to provide exceptional service and build long-lasting relationships with our customers. We're happy to hear that you've consistently had positive experiences with our service department over the years.

Reliable Nissan responded

Thank you for your feedback! We're pleased to hear that you had a quick and great service experience at Reliable Nissan. We apologize for the oversight regarding the car wash not being offered during your visit for an oil change. At Reliable Nissan, we aim to provide thorough and attentive service, and we appreciate your understanding. If there's anything else we can do for you or if you have further feedback, please feel free to let us know. We value your business and hope to serve you again soon.

Reliable Nissan responded

We're thrilled to hear about your positive experience at Reliable Nissan! Making the appointment booking process easy and convenient is a priority for us, and we're glad that you found our dealership clean with polite and helpful staff. Providing excellent customer service is what we strive for, and we appreciate your feedback.

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We were thrilled to hear about your interaction with Briana Salazar in our service department. At Reliable Nissan, we strive to create a welcoming and informative environment for all our customers, and it sounds like Briana went above and beyond to achieve that for you!

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that our service team was "right on it" and got your car serviced quickly and efficiently. We appreciate you mentioning that you were able to walk away with a car – that sounds like a great outcome!

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that the wrong battery was installed in your key fob and that it died only two weeks after your visit. At Reliable Nissan, we strive to provide exceptional service and ensure every detail is correct. We understand your frustration with this situation. We look forward to regaining your trust and exceeding your expectations in the future.

Reliable Nissan responded

Thank you for contacting Reliable Nissan regarding your recent service experience. We sincerely apologize for the serious issue you encountered with an oil leak after a service visit. To regain your trust and address your concerns, we would like to connect you with Steve Vigil, our Service Director. Steve can be reached directly at Svirgil@vtaig.com. We value your business and hope to demonstrate our commitment to providing exceptional service in the future.