Dealership Experience
28 yrs, 5 mos
Industry Experience
28 yrs, 5 mos
64 Reviews
Write a Review64 Reviews of Steve Lillie
November 30, 2021
My salesman was knowledgeable and friendly. I truly enjoyed the ease of my experience with the entire process. enjoyed the ease of my experience with the entire process. More
Other Employees Tagged: Bob Rawson , Sarah Vargas
November 10, 2021
Everyone was helpful and very knowledgeable on your product. I am a little unsatisfied with the chart that shows miles per gallon that was advertised my car was supposed to have 23 in the city and 27 o product. I am a little unsatisfied with the chart that shows miles per gallon that was advertised my car was supposed to have 23 in the city and 27 or 28 on the highway I’m lucky you I’m getting 19.1 19.2 miles per gallon around the city. And I’m not a hot rider and I don’t have a heavy pedal.It’s a 4 mile per gallon difference that’s a lot More
Other Employees Tagged: John Livigni , The financial guy his first name is Doug don’t know his last name he deserves a five
October 07, 2021
Live our new Explorer. The first time we have ever ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we were allowed to leave the dealership without actually having insurance on the car. When traded our car in we had to remove that car from insurance. And when we left Friday with new car we found out on Monday that it was not insured . More
Other Employees Tagged: Bill Kassanitz , Gary - who ordered the car for us 5*
August 30, 2021
Very efficient and friendly. Provided everything they promised. Delivered on time. Would highly recommend. Drive over 5 hours just to do business with this dealership promised. Delivered on time. Would highly recommend. Drive over 5 hours just to do business with this dealership More
Other Employees Tagged: John Livigni
July 10, 2021
Best buying and maintenance dealership around. Been customer for over 23 years. Will continue there along with my family as long as the service is at this great level. customer for over 23 years. Will continue there along with my family as long as the service is at this great level. More
Other Employees Tagged: Bob Rawson, Bruno Bon
June 28, 2021
We were told the vehicle we were purchasing was ready to pick up,we drove 7 1/2 hours to pick up and NOTHING was ready for us. The hummer wasn’t clean, our salesman we were working with wasn’t even at work. pick up,we drove 7 1/2 hours to pick up and NOTHING was ready for us. The hummer wasn’t clean, our salesman we were working with wasn’t even at work. We had to wait 45 minutes for him to even show up to work. There were things wrong with the hummer that wasn’t disclosed previously. Was not a good experience. More
Other Employees Tagged: Bill Kassanitz, Joey Gio , Angel Maldonado
June 17, 2021
Most of the team was friendly. Steve was family oriented, knowledgeable, had lots of humor and fun. That was greatly appreciate. Need more like that! knowledgeable, had lots of humor and fun. That was greatly appreciate. Need more like that! More
Other Employees Tagged: Scott Precin, Bruno Bon
June 15, 2021
Excellent service, we were treated with amazing customer service from the moment we arrived. They made the whole process super easy from beginning to end. service from the moment we arrived. They made the whole process super easy from beginning to end. More
Other Employees Tagged: George Kraft, John Livigni
May 20, 2021
I purchased a 2021 Ford Edge SEL to replace my 2011 Edge that was totaled in an accident. I decided to use the Costco purchase program and they suggested Joe Rizza Ford in Orland Park. Based on what I tol that was totaled in an accident. I decided to use the Costco purchase program and they suggested Joe Rizza Ford in Orland Park. Based on what I told them I was looking for I met with Steve Lillie who showed me several cars. Steve was very knowledgeable and explained the differences between the cars with no pressure. Once I selected the one I wanted, I arranged to come back later with my wife to complete the purchase. The paperwork and purchase took about an hour and we were on our way. A very good experience! More
Other Employees Tagged: John Livigni
April 29, 2021
This was truly my favorite dealership that I have every gone to in my whole entire life can’t believe how well they took care of my needs gone to in my whole entire life can’t believe how well they took care of my needs More
Other Employees Tagged: Pat Kralik, Dimitri Bowie, Joey Gio, Clifford Hensley, Luke Clarizio, Brandy Gallegos, George Forbes , Gino Gil, Raul Hernandez