Steve Lillie
Steve Lillie at Joe Rizza Ford Lincoln
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Steve Lillie

Sales

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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rated
64 Reviews

Dealership Experience

28 yrs, 5 mos

Industry Experience

28 yrs, 5 mos

not yet
rated

64 Reviews

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64 Reviews of Steve Lillie

November 30, 2021

Dealership Rating
Employee Rating

My salesman was knowledgeable and friendly. I truly enjoyed the ease of my experience with the entire process. More

by APHELMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson , Sarah Vargas

Nov 30, 2021

Joe Rizza Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Ford and Lincoln of Orland Park.

November 10, 2021

Dealership Rating
Employee Rating

Everyone was helpful and very knowledgeable on your product. I am a little unsatisfied with the chart that shows miles per gallon that was advertised my car was supposed to have 23 in the city and 27 o More

by NORMAFOGG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Livigni , The financial guy his first name is Doug don’t know his last name he deserves a five

Nov 10, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your review, Norma! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if we can be of any assistance.

October 07, 2021

Dealership Rating
Employee Rating

Live our new Explorer. The first time we have ever ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we More

by MARIBETH.STECH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kassanitz , Gary - who ordered the car for us 5*

Oct 07, 2021

Joe Rizza Ford Lincoln responded

Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park, Maribeth, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you're enjoying your new Explorer!

August 30, 2021

Dealership Rating
Employee Rating

Very efficient and friendly. Provided everything they promised. Delivered on time. Would highly recommend. Drive over 5 hours just to do business with this dealership More

by LEBSAGC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Livigni

Aug 31, 2021

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 10, 2021

Dealership Rating
Employee Rating

Best buying and maintenance dealership around. Been customer for over 23 years. Will continue there along with my family as long as the service is at this great level. More

by RONDMENDEL63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson, Bruno Bon

Jul 10, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent review, Ron! We are so glad that we've had the opportunity to work with you over the past couple of decades, and we are thrilled that you continue to enjoy your sales & service experiences with us. We hope you love your new vehicle, and please don't hesitate to reach out if you need anything else!

Jul 11, 2021

RONDMENDEL63 responded

Now if I could get my code to open doors. No one gave me the card with the number Lilly was working on finding what it is. He has my phone number

June 28, 2021

Dealership Rating
Employee Rating

We were told the vehicle we were purchasing was ready to pick up,we drove 7 1/2 hours to pick up and NOTHING was ready for us. The hummer wasn’t clean, our salesman we were working with wasn’t even at work. More

by MCDAVID14
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Kassanitz, Joey Gio , Angel Maldonado

Jul 15, 2021

Joe Rizza Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 17, 2021

Dealership Rating
Employee Rating

Most of the team was friendly. Steve was family oriented, knowledgeable, had lots of humor and fun. That was greatly appreciate. Need more like that! More

by LA DONNA JONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Precin, Bruno Bon

Jun 17, 2021

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with Steve and the rest of our team. We're glad to hear we delivered such a great experience!

June 15, 2021

Dealership Rating
Employee Rating

Excellent service, we were treated with amazing customer service from the moment we arrived. They made the whole process super easy from beginning to end. More

by JROUSEY2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Kraft, John Livigni

Jun 15, 2021

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2021

Dealership Rating
Employee Rating

I purchased a 2021 Ford Edge SEL to replace my 2011 Edge that was totaled in an accident. I decided to use the Costco purchase program and they suggested Joe Rizza Ford in Orland Park. Based on what I tol More

by MIKEDAUM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Livigni

May 21, 2021

Joe Rizza Ford Lincoln responded

Thanks, Mike, for sharing your thoughts about your experience with Steve here at Joe Rizza Ford and Lincoln of Orland Park. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

April 29, 2021

Dealership Rating
Employee Rating

This was truly my favorite dealership that I have every gone to in my whole entire life can’t believe how well they took care of my needs More

by Heusbrbeif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Joe Rizza Ford Lincoln responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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