Stephen Lopes

I’m new to Mercedes after 25+ years driving Audis. This was my first experience with MB service. Stephen was attentive, helpful and solved a short term issue while waiting for a part to come in. I am This was my first experience with MB service. Stephen was attentive, helpful and solved a short term issue while waiting for a part to come in. I am very happy with how he handled things and look forward to working with him on future service at MB. More

Report | Print

Service department is excellent. We love dealing with Stephen. Everything is explained and well taken care of. It has always been a good experience. We love dealing with Stephen. Everything is explained and well taken care of. It has always been a good experience. More

Report | Print

I once again had an amazing experience as I have now gotten used to at this dealership. My visit was cordially appreciated, my car serviced and runs as good as new. Thank you Mr. Lopes Stephen. gotten used to at this dealership. My visit was cordially appreciated, my car serviced and runs as good as new. Thank you Mr. Lopes Stephen. More

Report | Print

I love the service here. Very professional and forward about what needs to be addressed before slapping you with a bill. Very comfortable atmosphere whist waiting for short s Very professional and forward about what needs to be addressed before slapping you with a bill. Very comfortable atmosphere whist waiting for short services needed. More

Report | Print

Always a pleasure to go to flagship in Lynnfield. Stephen is the best advisor, he tells you what services your care needs. He is one of the best, my 1st time going there because my car needed to just Stephen is the best advisor, he tells you what services your care needs. He is one of the best, my 1st time going there because my car needed to just add a quarter of coolant, the did the 10000 mikes service while the car was at only 6000 miles. Second time I had the same notification, Stephen knew what was needed to be done. More

Report | Print

Best experience going to Flagship of Lynnfield…Stephen Lopes took care of the issue with my automobile..very courteous and accommodating! I wouldn’t go anywhere else, knowing the great service I receive t Lopes took care of the issue with my automobile..very courteous and accommodating! I wouldn’t go anywhere else, knowing the great service I receive there… More

Report | Print

Please be advised that you a have great team work hard to provide an excellent and above service, I am ready happy especially with my advisor Stephen, who is professional and very educated! provide an excellent and above service, I am ready happy especially with my advisor Stephen, who is professional and very educated! More

Report | Print

Everyone is knowledgeable and courteous Always available to discuss any questions My service agent Richard is very friendly and interested in my concerns and very honest available to discuss any questions My service agent Richard is very friendly and interested in my concerns and very honest More

Report | Print

Professional, friendly, respectful. The dealership is immaculate! Very comfortable area to wait for your service to be complete. The dealership is immaculate! Very comfortable area to wait for your service to be complete. More

Report | Print

Stephen is a great person. He answered all my questions and made me feel welcomed at flagship. He answered all my questions and made me feel welcomed at flagship. More

Report | Print