Stefan (Stef) Zangari

Do not I repeat DO NOT ever purchase a vehicle from Wilson-Niblett!! In March, my husband and I purchased a vehicle from Wilson-Niblett. Little did we know, it would have been our worst nightmare. B Wilson-Niblett!! In March, my husband and I purchased a vehicle from Wilson-Niblett. Little did we know, it would have been our worst nightmare. Besides the horrible customer service from our sales man, our families life was put on the line. During the safety of the vehicle, the technician missed a leaking brake line. Shortly after picking up the vehicle my husband noticed that the line was pissing brake fluid while two of our three children were in the car with him. As a "solution" we were told to bring the vehicle back to have it looked at and repaired. Just when we thought that we were out of the woods, the line began to leak again but this time with our entire family in the car. We were told to bring the vehicle back in and were offered a few complementary oil changes as a compensation. At this point the dealership had us in a rental vehicle twice over a couple of months. BUT IT DOESN'T STOP THERE..... Last week while driving, the vehicle began to shake uncontrollably and began to make a very loud noise. When we pulled over, my husband noticed that three of the four wheels had the wrong wheel nuts and were extremely loose. My husband was able to twist the nut off with the smallest twist of his hand. Once again, the technician failed to do his job correctly. Due to the negligence, irresponsibility and inattentiveness of the technician, not only could my three children's life been put to risk from not having brake fluid or having the wheels fly off while on the highway, this could have lead to fatality to other drivers on the road. I was unable to sleep for many nights. As a result of the incident that occurred, after spending five hours at the dealership last week going back and forth with the GM, we were offered to reverse the deal and to get our money back. It has come to our attention today while browsing the inventory that the Nissan has been relisted. Not only was it relisted, but it is listed for more than what we paid, and what was returned to us. No other compensation was offered to us which was absolutely appalling. If any fatalities occurred due to the negligence of Wilson-Niblett, it would have costed them way more than the cost of the car. I pray and hope that my review reaches as many people as possible and that any potential customers will think twice about giving this dealership any business and most importantly putting their trust and lives in their hands. I hope that no other mother has to ever face such a terrible event that could have cost them their child(rens) lives. More

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I’m 63 years old, I have purchased a lot of vehicles in my life, 3 this year. This was the worst experience I have ever had. I will never buy a vehicle or have service done at Wilson Niblet ever again. my life, 3 this year. This was the worst experience I have ever had. I will never buy a vehicle or have service done at Wilson Niblet ever again. More

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