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Shelby Knaus
19 Reviews
Dealership Experience
8 mos
Industry Experience
2 yrs, 5 mos
Languages Spoken
English
19 Reviews
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19 Reviews of Shelby Knaus
June 18, 2026
amazing experience from the entire team at capital! everyone was very welcoming at the store, and i felt comfortable and no pressure. this was by far my best dealership experience to date. ask for shel everyone was very welcoming at the store, and i felt comfortable and no pressure. this was by far my best dealership experience to date. ask for shelby, she was the best!!!! thank you again More
by amikapeters5
Other Employees Tagged: Steve Onyshko
June 17, 2026
Shelby was very helpful and was able to answer all my questions! Highly recommend going to her for your next new car as she has a great personality and makes you feel comfortable when looking at all the questions! Highly recommend going to her for your next new car as she has a great personality and makes you feel comfortable when looking at all the new vehicles. More
by Britt
Other Employees Tagged: Maulik Shah
May 27, 2026
Amazing service from start to finish with everyone we spoke with, and especially Shelby! Thanks for helping me find my dream truck!! spoke with, and especially Shelby! Thanks for helping me find my dream truck!! More
by Rosinjessica7
Other Employees Tagged: Sean Harms
May 21, 2026
Transaction pour l'échange très professionnelle, rapide et droit au but. Shelby est très gentille et compréhensive avec mon accent québécois ! Je suis ravie de mon achat - premier Buick à vie !! The tr et droit au but. Shelby est très gentille et compréhensive avec mon accent québécois ! Je suis ravie de mon achat - premier Buick à vie !! The trade-in transaction was very professional, fast, and straight to the point. Shelby was very kind and understanding with my Quebec accent! I’m thrilled with my purchase — my very first Buick ever!! More
by brileclerc
April 30, 2026
Everything about this vehicle purchase was above and beyond expectations. I initially reached out online to see if the vehicle was on the lot still. In 5 minutes I had a return call getting some particu beyond expectations. I initially reached out online to see if the vehicle was on the lot still. In 5 minutes I had a return call getting some particulars for sales. Shortly after I heard from Shelby. She was available right away so off I went to see the vehicle. Shelby is an absolute doll. We went over all the particulars of the vehicle. She answered all my questions and added answers to questions I didn’t even know I had. Test drive was great. I had a few questions about things I’d experienced during the test drive. When we got back Shelby spoke to Steve about them and I was assured the vehicle would go back to service before delivery to confirm fitness. All the intial numbers that were presented to me by Shelby and Steve looked good. So off to financing I went. Abhi did an amazing job for me there. He really put in some work. Then came delivery day! I’ve never had this level of care at delivery with any vehicle purchase in my life. I really felt special. My congratulations sign had graphics personal to me! This showed me Shelby definitely didn’t look at me as just a sale; I was a person that she had make a genuine connection with. She walked me through everything with my vehicle and way more in depth than I’d ever experienced before. I never once was made to feel stupid about my lack of tech skills. She made the whole experience super fun. Her authenticity shines through in her interactions with people. She is undoubtedly an asset to the dealership. I am crazy happy with my purchase and the support I received from Shelby, Steve, and Abhi. I highly recommend this team. More
by Awen17
Other Employees Tagged: Abhi Kalia , Steve
April 15, 2026
It’s was a great buying experience. Shelby was extremely knowledgeable and friendly. Helpful and always able to answer any question. She was able to find me just what I wanted. Made m Shelby was extremely knowledgeable and friendly. Helpful and always able to answer any question. She was able to find me just what I wanted. Made me comfortable with my purchase. If you’re looking to buy a vehicle, go see Shelby!! More
by allanbirch18
