Sheila Hopkins

A shout out to salesman Mike Hildebrand and general manager Chris Nicol for the lies and deceit for new truck rear window decals that were supposed to be ordered at time of purchase, and 2 months later manager Chris Nicol for the lies and deceit for new truck rear window decals that were supposed to be ordered at time of purchase, and 2 months later I was told that Chris was just putting the order in. In between the 2 months I was told many lies from the decals were ordered to the shop making a mistake on the decals and Chris wasn’t happy the way they turned out so he sent them back and me going to the shop myself 2 months from purchase and asking if they new anything of a truck decal order.I was told there wasn’t an order ever placed. The shop phoned the dealership and as that happened, I received a text message from Mike saying that Chris just ordered the decals. What a croc of s***!! I have purchased 7 new trucks in 15 years from Harris Oceanside GMC and to be treated like this from these 2 BOZO the CLOWNS!! I will get my truck serviced @ Nanaimo GMC or Port Alberni Chev from now on. Since New Management that took place early 2024 as I was told by Mike,I feel that this dealership has been such a let down.If I could give a zero star review that is what it would be.See you later Oceanside,much later.👎👎 More

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I've purchased several vehicles from this Dealership. I've always received exemplary service. I was very impressed with the knowledge, customer service and care from Richard Allen. He made sure that I wa I've always received exemplary service. I was very impressed with the knowledge, customer service and care from Richard Allen. He made sure that I was taken care of through all the aspects of my purchase. The team at Harris Oceanside is top notch and I will proudly recommend this Dealership to anyone. More

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They solved my issue and they are working to improve things. Hi, I was there earlier in the year to buy a new vehicle and was left disappointed. Now I have a new vehicle they don't seem to want to ta things. Hi, I was there earlier in the year to buy a new vehicle and was left disappointed. Now I have a new vehicle they don't seem to want to talk to you if you didnt buy your vehicle from them. I left a message and 3 Business days later and a second voice mail on the 2nd business day 3rd day still now call back. I talked to their internet chat person and they wanted all the info again. I went in on another day in person and waited for over 5 minutes then was asked to wait for 5 minutes until they finished something up on the computer. Over all Zero service or want to deal with customers. You want me to rate people how can I when they dont want to talk to you. More

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I was very pleased with all the time and effort Kari put in to help me find a care that suited me. I would definitely refer anyone looking for a vehicle to see Kari. in to help me find a care that suited me. I would definitely refer anyone looking for a vehicle to see Kari. More

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Great service. Excellent financing. Accommodating and knowledgeable salespeople. High quality line of products. Professional staff in every department! Excellent financing. Accommodating and knowledgeable salespeople. High quality line of products. Professional staff in every department! More

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Kari was wondering service department was very helpful and The sale manager was very understanding of my issues and we’re taking care of I was impressed with the whole experience and The sale manager was very understanding of my issues and we’re taking care of I was impressed with the whole experience More

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Oceanside GM has always made sure we are looked after! We've bought 2 vehicles so far and recommend them to anyone that asks! Tyler and Paul are the guys we'll suggest/go to! ^_^ We've bought 2 vehicles so far and recommend them to anyone that asks! Tyler and Paul are the guys we'll suggest/go to! ^_^ More

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As a new sales person, when he did not know an answer to a question, he promptly followed up with the answer. Paul's after sale/delivery has been excellent and is a good communicator. Thanks Paul for your a question, he promptly followed up with the answer. Paul's after sale/delivery has been excellent and is a good communicator. Thanks Paul for your service. More

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What can I say about Sass and the crew. Nothing but good things. I have mental health issues and any stress, even positive, can have a severe impact on me where it impairs my thinking an Nothing but good things. I have mental health issues and any stress, even positive, can have a severe impact on me where it impairs my thinking and cognitive issues. Sass and the crew took care of me and made sure that things were explained and re explained when needed. Plus, everyone enjoyed Hazel my service dog. I will be coming back to sass and the crew soon. Much Love and Thank you, Champ More

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I would like to express all the time and interest that Justin took in finding me the right vehicle for my needs. He was very devoted and came up with that vehicle. I would highly recommend to anyone to go Justin took in finding me the right vehicle for my needs. He was very devoted and came up with that vehicle. I would highly recommend to anyone to go and talk to him in your search. Thanks Justin, Pete. More

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