Shawna Schinnel
Shawna Schinnel at Sherwood Buick GMC
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Shawna Schinnel

Service Advisor

Sherwood Buick GMC

10 Automall Rd
Sherwood Park, AB T8H 2N1

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Shawna Schinnel

October 04, 2024

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Employee Rating

I required a small part for my truck's cargo cover which has been an ongoing issue for months. Shawna took control of the situation, got the part and notified me that the part was in and she was personally More

by Sheldon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 08, 2024

Sherwood Buick GMC responded

Hey Sheldon, thank you so much for the kind words and for taking the time to share your experience with us. We're thrilled to hear that Shawna was able to assist you with your truck's cargo cover issue and provide such excellent service. It's wonderful to know that she went above and beyond to ensure the part was available and personally oversaw its installation. We truly appreciate your 5-star rating for Shawna's efforts. We're always striving for perfection, so we'd love to hear how we could make your overall experience a 5-star visit next time. Please don't hesitate to reach out to us at marketing@sherwoodbuickgmc.com with any suggestions or feedback you may have. Thank you again for choosing our dealership!

June 26, 2024

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Employee Rating

New truck needed a wheel alignment. Booked an appointment and got in right away Outstanding service. More

by Pjbutt19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Tuite, Nolan Garriock

Jun 27, 2024

Sherwood Buick GMC responded

Thanks for your awesome review! We're glad to hear it.

January 28, 2024

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Employee Rating

Greg is a professional service rep. I suggest giving him a raise, so you don’t lose him. Always willing to help, I give him a 10 star. More

by Mammoet Shell Wayne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Sherwood Buick GMC responded

Thanks for your review! We are so pleased to hear that!

December 23, 2023

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Employee Rating

Thank you for a great service experience and working around my schedule to make the appointment and subsequent repairs a possibility. More

by Daniel Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Sherwood Buick GMC responded

Hello Daniel, thank you for taking the time to leave your review - we're happy to hear about your positive experience!

November 05, 2023

Dealership Rating
Employee Rating

Shes very helpful during my service appointment. Explain everything and give us window hours. Vehicle was done on the time frame they told us from the start. Vehicle was fix and too up all the fluid More

by ariesc.
Recommend Dealer
Yes
Nov 06, 2023

Sherwood Buick GMC responded

Thanks for your review! We're happy to hear that.

November 03, 2023

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Employee Rating

I am always extremely satisfied with the customer care. All the staff have been helpful , polite and informative. It is a pleasure dealing with them! More

by Beeb
Recommend Dealer
Yes
Nov 06, 2023

Sherwood Buick GMC responded

Thanks for leaving us a great review!

September 07, 2023

Dealership Rating
Employee Rating

Took my 2014 Terrain in for service and was greeted by Shawna. Very professional and friendly especially considering it was 7:15 am. More

by Egarner
Recommend Dealer
Yes
Sep 11, 2023

Sherwood Buick GMC responded

Thank you for the great review!

September 02, 2023

Dealership Rating
Employee Rating

Shawna in service is completely AWESOME. We had some challenges when we brought our daughters car in for repairs and she was understanding and worked with us to make it right. Highly recomme More

by kbh73
Recommend Dealer
Yes
Sep 05, 2023

Sherwood Buick GMC responded

Thank you for the great feedback Kris! We are so happy to hear you have had great experiences in sales and service and hope to see you again!

June 30, 2023

Dealership Rating
Employee Rating

I brought my car in for an issue and found out that the dealership that sold me my SUV made an error on my warranty paperwork. Shawna was quick to have it all fixed and get me back on the road! The shuttle More

by Cindy
Recommend Dealer
Yes

Other Employees Tagged: Dave Johnston

Jul 04, 2023

Sherwood Buick GMC responded

Thank you so much for the great review Cindy! We are so happy to hear our team was so great in assisting you.

June 19, 2023

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Employee Rating

Amazing, start to finish, they were welcoming, kind, knowledgeable, kept me informed of everything happening throughout my vehicle service. I’ve been elsewhere and I’ll never go elsewhere again, it felt More

by brett.neitsch
Recommend Dealer
Yes
Jun 20, 2023

Sherwood Buick GMC responded

Thank you so much for the great review Brett! We look forward to seeing you again.

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