Shawn Jacques
Shawn Jacques at Mercedes-Benz London
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Shawn Jacques

Parts Advisor

Mercedes-Benz London

35 Southdale Rd E
London, ON N6C 4X5

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10 Reviews
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10 Reviews

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10 Reviews of Shawn Jacques

November 19, 2024

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Employee Rating

Recently purchased a Mercedes from Tony and the Mercedes Benz London team. As with all of our previous purchases, the MB London team were there for us during the purchase process and supporting us afterwar More

by KM43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 25, 2024

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, KM43. We are delighted to hear that Tony and the Mercedes-Benz London team provided you with outstanding service and support throughout your purchase process. We will be sure to pass along your kind words to Tony, Mike, Markus, and Dawson. Thank you for choosing Mercedes-Benz London.

August 30, 2024

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Employee Rating

I recently took delivery of my new 2024 Mercedes GLC 43 SUV from MB London. My 15th MB and 8th AMG from this dealership. As before, a very satisfying and enjoyable experience. I would like to again give a More

by Marker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Yang, Jennifer Karsch , Kevin Corner

August 28, 2024

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Employee Rating

I thoroughly enjoyed working with the staff of MB London. Tony Yang provided an incredible delivery experience and explained every aspect of my new CLE 300 Cabriolet - truly a professional. I highl More

by danmathieson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2023

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Employee Rating

Complained about a leaky coolant hose and even took a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I a More

by Joanne
Recommend Dealer
No

Other Employees Tagged: Richard Disabato

June 23, 2022

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Employee Rating

Tony Y is the best dealer I’ve met ! :)) He is so professional. A A A More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Mercedes-Benz London responded

Thank you for the 5-star review and feedback about Tony, Amy! If there's ever anything else we can help you with, please don't hesitate to let us know!

May 18, 2022

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Employee Rating

We recently purchased another great vehicle from the MB London Team and as with previous purchases the team went out of their way to ensure it was a perfect experience. Rob, Mike, Tony, Greg and Markus' e More

by KM43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Mercedes-Benz London responded

Thank you for sharing your experience and being a loyal customer! We are thrilled to hear Tony and our team provided you with exceptional service, especially after coming all the way from Windsor! Take care, and we look forward to serving you now and in the future!

May 29, 2021

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Employee Rating

Excellent experience. Number four for me .... great folks to do business etc. Highly recommended. Service and parts representatives are do a great job in looking after their customers. More

by kckc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Mercedes-Benz London responded

Thank you very much for your feedback! If there's ever anything else we can help you with, please don't hesitate to let us know!

March 03, 2021

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Employee Rating

March 3,2021I received my custom ordered Mercedes March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz i More

by kasrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Yang

Mar 04, 2021

Mercedes-Benz London responded

Thank you for the wonderful review Kathryn, and for taking the time to share your feedback with us at Mercedes-Benz London. We're glad to hear you had such a great experience working with Tony to purchase your C 300. Our top priority is customer service and we are ecstatic that we met that mark, take care!

August 06, 2020

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Employee Rating

Best Repair Jobs ever done on my vehicles as I own 4 of them Could not express enough thanks to Markus and all the staff at the service and parts desks. Extremely friendly and helpful. The service provided is More

by amin.mussani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Markus Widmer, Mike Maric

Aug 07, 2020

Mercedes-Benz London responded

We are so happy you enjoyed your visit, Amin! Thank you for taking the time to write this kind review about Markus after bringing your vehicle in for service. If we can do anything else to help, please don't hesitate to reach out!

July 12, 2019

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Employee Rating

My MB C300 saves my life! I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the im More

by Lifesaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Stockie, Mike Robinson, Jessica Sampson , Kennedie Vella

Jul 15, 2019

Mercedes-Benz London responded

Hi there! We're so sorry to hear about your accident! We're just happy that Mike could help you out during an undoubtedly very stressful time in your life, and that you feel safe in a Mercedes Benz vehicle. We wish you safe travels from now on, and enjoy your new dream car!

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