Shane Cooper | Page 7

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been cha oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been charged anything for the first service. (Should be used as incentive to service vehicles at a dealership. It took over an hour to do, even though we made an appointment, and they couldn’t be bothered to even wash it for us. Doubtful that we will be back More

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I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine! More

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Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!! More

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Great Sales and Service... Grimsby Chrysler Delivers!!! James, Mike and Mo went the extra mile to ensure that I got the Ram I wanted with the colour, options and details I desired...Thanks guy Delivers!!! James, Mike and Mo went the extra mile to ensure that I got the Ram I wanted with the colour, options and details I desired...Thanks guys! Earlier this spring when I had an issue with my old Ram, Shane in service didn't let me down, he hooked me with a loaner, and got me back on the road quickly. Thanks Shane! Grimsby Chrysler is my first and only choice for sales and service. Always polite, super friendly, clean, and always willing to help even in these troubling times. More

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Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much. had a car to use while mine was being fixed. Thank you very much. More

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I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more! More

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I had my 2017 Jeep in for a starting problem they were very professional receiving me and correcting the problem thanks to the crew at this dealership very professional receiving me and correcting the problem thanks to the crew at this dealership More

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I bought my truck here and thier work has always been thorough. They have always been stellar at listening and solving all my needs. ..jf.. thorough. They have always been stellar at listening and solving all my needs. ..jf.. More

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Excellent professional service. My vehicle was serviced and I was updated on anything being done or needed that wasn’t part of the original discussion. and I was updated on anything being done or needed that wasn’t part of the original discussion. More

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Went over and above to help me repair my truck Brought my dodge ram 1500 in to get a major repair done to it. Needed a new cam shaft as well as other engine repairs that became apparent when doing Brought my dodge ram 1500 in to get a major repair done to it. Needed a new cam shaft as well as other engine repairs that became apparent when doing work on the engine. I initially dealt with Shane and Luca who happened to be at the desk when I first came in. Both of them were great and figured out the issue with the truck right away. They made an appointment right away and I was very surprised to get a loaner vehicle as well while my truck was in. Mike Fox the manager was great to deal with as well and made every effort to help make the over all total bill more manageable even though I knew it was going to be a major repair. Luca, Mike, Shane and Carla(hope I spelt that right) were all great to deal with and would highly recommend them for servicing your dodge vehicles. Thanks Again More

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