Shane Atkins
Shane Atkins at Audi Fresno
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Shane Atkins

Service Manager

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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163 Reviews
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163 Reviews

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163 Reviews of Shane Atkins

June 29, 2023

Dealership Rating
Employee Rating

They make the transaction painless. Don’t go in looking to negotiate price and you’ll walk away happy. More

by Marni
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Dorsey Smith, Bryan Serpa , Haoie Luc

Jun 30, 2023

Audi Fresno responded

Marni, Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

June 09, 2023

Dealership Rating
Employee Rating

Great customer service, very friendly, easy to work with. Would recommend to friends and family More

by CRYSTALCOOPER251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra , Liam Conway

Jun 10, 2023

Audi Fresno responded

Crystal, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

January 12, 2023

Dealership Rating
Employee Rating

Phenomenal dealership. Have bought multiple cars from them. My best friend has bought multiple very expensive Porsches from them as well. The owner and his staff are fantas More

by npatelbanker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Sean LaBonte, Luis Ybarra , Vick Sharma

Jan 13, 2023

Audi Fresno responded

Thanks for your feedback on your recent visit to Audi Fresno. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kind Regards, Your Audi Fresno Team 559-500-4635

September 01, 2021

Dealership Rating
Employee Rating

Great, friendly service! Our loaner car was ready when we arrived. Jerry answered all our questions and had our car ready as he promised. Great experience! More

by PIUME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Campuzano

Sep 01, 2021

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

August 07, 2021

Dealership Rating
Employee Rating

Friendly customer service highly recommend Porsche service department for expected service at a reasonable price. My Porsche Panamera was in for major repairs with a oil leak at the cam shaft cover.th More

by JWT0433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Campuzano

Aug 08, 2021

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

July 24, 2021

Dealership Rating
Employee Rating

This dealer is outstanding. I’m on my 4th Audi, and purchased 2 from this dealer. They can provide a loaner car if you need one while your vehicle is in service. They are friendly and do great work. More

by RADSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad Bryan and our team were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

July 11, 2021

Dealership Rating
Employee Rating

Service staff are wonderful! Always very attentive and thorough. I enjoy my trips to Fresno Audi. Bryan, Hugo, and Shane are the best! Thank you for taking good care of my car. More

by ohareanderson
Recommend Dealer
Yes

Other Employees Tagged: Hugo Gutierrez, Bryan Serpa

Jul 12, 2021

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

July 01, 2021

Dealership Rating
Employee Rating

I have been with this dealership since 2010 and I am always very pleased with the customer service. More

by PIG1721
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Dorsey Smith, Hugo Gutierrez, Bryan Serpa , Sean sales rep with Porsche was my rep for my 2021 Audi S4. Great experience!

Jul 01, 2021

Audi Fresno responded

It's fantastic to hear that we provided you with another great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

June 02, 2021

Dealership Rating
Employee Rating

Well equipped 2020 911 Carrera S, fair price and little hassle deal (this was an internet sell). The car arrived with chips on the front and side paint, broken rear speakers, one flat tire, misalign, holes More

by WILFREDO NEGRON, MD
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Williams, Luis Ybarra

Jun 19, 2021

Audi Fresno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact us with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kind Regards, Your Audi Fresno Team 559-500-4635

May 20, 2021

Dealership Rating
Employee Rating

Friendly, unassuming, no high pressure sales that delivers the Porsche experience. They respect my time and go out of they way to build long lasting relationships. More

by mmartinespt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

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