Serey Uy | Page 3

Upgraded from CUV to Sexy Sierra Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we prefer Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we preferred and some things that we didn't want. He had the perfect truck for us with all the options, color and trim that we wanted. Went for a test drive, gave us a price that was better than expected for the truck we got. Finished up and dealt with Kien with the financing, everything start to finish was very smooth and stress-free purchase. Also got the accessories (Truxedo, WeatherTech Mats) from Capital at a decent price. More

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Great Easy Experience I was only going to be looking for vehicles that day and this was the first dealershpi I had been to and I met Everett and that was it. He was an exce I was only going to be looking for vehicles that day and this was the first dealershpi I had been to and I met Everett and that was it. He was an excellent salesperson and with Serey and Kevin the process went so smoothly, I didn't need to go anywhere else. I am enjoying my new Chryster and look forward to driving it everytime. Thank you! More

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New SRX Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the service we received from these people again. This is our second new vehicle purchase from Capital and will continue to deal here in the future. Thanks again Matt,Serey,and Justin. Steve and Brenda Howe More

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Told us to take a hike This dealership needs to do away with outdated used car lot sales tactics. We found a car to buy, and confirmed the final out-the-door price with the This dealership needs to do away with outdated used car lot sales tactics. We found a car to buy, and confirmed the final out-the-door price with the sales person, we specifically asked if there were any other fees and were told NO. When we went in with our trade-in to finalize the purchase we were given a final figure which was about $1200 over the agreed upon amount. The additional amount consisted of tire and theft insurance which we had not been told about or asked if we wanted, plus their “admin” fee which was quite high and had not been previously disclosed (plus tax on these items). They removed the insurance fee, but would not budge on removing or reducing the higher admin fee. We reminded them (they took it as a threat) that we had been asked to write a review on this site; we said we would be leaving a negative review and very shortly thereafter they told us they weren't going to do business with us. One salesperson we worked with, Andrew, was very helpful and knowledgeable, but he wasn’t around for the numbers discussions so we don’t know if he would have handled it any differently – our issues are more with the finance department and overall sales tactics of the dealership – they did not address our concerns well, made us feel like we were being jerks, and kept us waiting around for an excessive amount of time. Buying a used car should not be a tricky game that makes you feel abused. More

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Review Everything was pretty good. The truck that I wanted ended up coming from swift current. Didn't have the sunroof that I had originally wanted but had t Everything was pretty good. The truck that I wanted ended up coming from swift current. Didn't have the sunroof that I had originally wanted but had the DVD player which ended up being better for the son anyway. Overall experience was good though. More

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Customer service The guys were helpful and friendly. They assisted in making sure that we get the best car and one of them also help to look after our 16 months old bo The guys were helpful and friendly. They assisted in making sure that we get the best car and one of them also help to look after our 16 months old boy while we were being attended to. They are good at what they are doing. They should keep it up! More

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Just to inquire This has been by far one of my best car purchasing experiences. I had not been 100% ready to purchase but I had some inquiries regarding the Cadillac. This has been by far one of my best car purchasing experiences. I had not been 100% ready to purchase but I had some inquiries regarding the Cadillac. When I stepped in for the first time the dealer had been close to shutting down for the day. In past experiences I had been brushed off as the employees would have checked out already. Not Capital, I had two young professionals quickly assist me. Justin and Andrew, they had asked me a few questions and next thing you know they are giving me the keys to a brand new vehicle to test out for the evening. I had been in and out of the dealership since this first visit trying to make my decision. Every time I had stepped foot inside, there was always someone to greet me. No one had been pushy and that was the best part about it! I ended up purchasing a new Cadillac off of Justin and Serey. Zazz had been the finance coordinator who made this transaction seamless. 10/10 in my books! Thanks capital! Oh, the service guys are great too! I had been dealing with Zach who had spent over 30 min researching new wheels for me. Great team all around! More

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Fantastic service! Serey was very helpful, knowledgable, and honest. As a first time buyer, I was really impressed with how easy he made the whole process. I didn't feel Serey was very helpful, knowledgable, and honest. As a first time buyer, I was really impressed with how easy he made the whole process. I didn't feel like I was being talked into buying anything. The dealership wasn't intimidating like most sales environments are, and I really appreciated the time Serey took to help me make my choice. I highly recommend him to anybody looking for a new or used vehicle!! More

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We have been in the market for a new truck for several months and although we didn't plan on purchasing until Jan 2015, there was a customized truck at Capital GMC that sparked our interest. We dealt with months and although we didn't plan on purchasing until Jan 2015, there was a customized truck at Capital GMC that sparked our interest. We dealt with Justin Hoffart and Matt Fischer under the advice of friends who previously dealt with them. We made and offer and although there was some miscommunication (around the price) before we sealed the deal, Justin and Matt went above and beyond to make sure we left as happy new truck owners. This level of customer service is hard to come by these days and so we wanted to post on here to make sure you know that Capital GMC truly does value their clients. We left with the truck of our dreams, a great deal and a good feeling about our experience. Thanks Justin and Matt! More

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After visiting other dealerships in the city, I had enough car buying experience for the day. My husband wanted to make one more stop at Capital GMC. I am glad we did! As soon as we walked in the door enough car buying experience for the day. My husband wanted to make one more stop at Capital GMC. I am glad we did! As soon as we walked in the door we were greeted with friendly staff. The sales specialists we worked with were Justin Hoffart and Serey Uy. Matt Fischer dealt with the finance portion. They were all very down to earth, friendly and extremely professional. I don't believe we would have gotten better service anywhere else. Even my six year old son enjoyed the experience! We walked out of Capital with the car that we wanted at a fantastic price!! We will continue to purchase from Capital GMC and won't even waste our time looking elsewhere in the future. Top notch dealership! More

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