Seraj Abughoush
Seraj Abughoush at BMW of Orland Park
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Seraj Abughoush

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Seraj Abughoush

June 14, 2024

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Employee Rating

Service was excellent. Texted confirmation they had the car and when the car was ready. More

by cahould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

BMW of Orland Park responded

We are so happy that our BMW of Orland Park service team earned your five stars. Thanks a lot!

June 05, 2024

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Employee Rating

Seraj is a Damm good salesman to get my attention he sold me 2 vehicles I appreciate hit More

by hd.513
Recommend Dealer
Yes

Other Employees Tagged: Vince Moreno

Jun 05, 2024

BMW of Orland Park responded

We're delighted to hear that Seraj was able to assist during both of your vehicle purchases! Thanks so much for choosing BMW of Orland Park and we hope to see you soon.

April 21, 2024

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Employee Rating

Great people but finance guy is a joke you can’t trust him I understand he wants to make money from Warrenty we are not stupid anymore we know you get commission from the Warrenty if not the full amount b More

by NOFALS.225
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush

Apr 29, 2024

BMW of Orland Park responded

We appreciate your feedback and apologize if you felt any discomfort during the finance process at BMW of Orland Park. We strive to maintain transparency with our customers, so we'd like to address your concerns with you directly, if you're willing. Please feel free to reach out when you have a moment. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

March 25, 2024

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The wait was pretty long; considering the approval was 15mins. I arrived at 12 & didnt leave until 5pm More

by charlabanks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Moreno

Apr 11, 2024

BMW of Orland Park responded

We appreciate your patience during the process at BMW of Orland Park. We're always looking for ways to improve our service and we'll take note of this feedback about wait times. Thanks for sharing!

February 15, 2024

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Best deal in town. Best people to work with. Gave me an outstanding service and payment More

by MOE.SAID.1995
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Recommend Dealer
Yes
Feb 15, 2024

BMW of Orland Park responded

Thank you, Moe, for stopping by to leave BMW of Orland Park a wonderful review! We are here for anything else you might need down the road!

February 06, 2024

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Employee Rating

Good product selection, excellent product knowledge, excellent help from the BMW genius! The team delivered, very efficient and driven sales person, he could be a bit warmer More

by suny60614
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen, Alvin Crowder, Regan Notter , Matt, the BMW genius was great!!

Feb 22, 2024

BMW of Orland Park responded

Thank you for your feedback. We're delighted you appreciated our product selection and the excellent assistance from our BMW Genius. We'll address your comment about our salesperson's warmth internally to ensure a more welcoming experience. We value your patronage and hope to serve you again soon. Best Wishes, BMW Of Orland Park

January 08, 2024

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Outstanding staff and service. Sales department helps with all your needs and assures the best deals in the nation. More

by MOE.SAID.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

BMW of Orland Park responded

We're so glad to know you had an outstanding experience with our sales department at BMW of Orland Park. We strive to provide the best deals and service for all our customers. Thanks for your review!

January 06, 2024

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Everything went smooth it just took too long to get pricing for tints. We had to keep car overnight and were not giving instructions on what to do with windows, we saw tape on doors. More

by BADIE
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

BMW of Orland Park responded

We appreciate your feedback and apologize for any confusion regarding the tinting process at BMW of Orland Park. We'll work on improving our communication to ensure a smoother experience next time. Thanks for sharing!

December 21, 2023

Dealership Rating
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I was greeted when I arrived, Ray my service advisor took care of me and I was in and out in a reasonable amount of time. More

by downerlance
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ray my service advisor

Dec 21, 2023

BMW of Orland Park responded

We're glad to know that you had a smooth and efficient experience with Ray at BMW of Orland Park. Thanks for the positive feedback!

December 15, 2023

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Employee Rating

the best team i ever worked with , best people ever, nice , helpful, im really satisfied from their services More

by zsurdoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante , Josh Mendoza

Dec 15, 2023

BMW of Orland Park responded

We're delighted to know that you had a great experience with our team at BMW of Orland Park. Your satisfaction is what we strive for every day! Thanks so much for your kind words.

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