Scott Kroll

Mark McTague was great. Very helpful, took the time to explain everything, answered our questions. No rush, no pressure! Very good experience!! Only problem we had was that Very helpful, took the time to explain everything, answered our questions. No rush, no pressure! Very good experience!! Only problem we had was that car had a slight oil leak we noticed 2 days after my son bought the car. They gave him a loaner car while they fixed the problem; a loose bolt. .It was still annoying to have to go back and forth. More

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Our 2nd Subaru purchase at Glanzmann. Excellent customer service and when they say street free car buying they mean it! This is why we returned to Glanzmann to buy our new Subaru despite having moved to NJ. service and when they say street free car buying they mean it! This is why we returned to Glanzmann to buy our new Subaru despite having moved to NJ. Dealing with NY and NJ dealers was a nightmare in this chaotic market but Glanzmann made it quick, easy and stress free! More

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Glanzmann has not only met but exceeded my expectations. I had the most pain free purchase experience ever and the concierge experience was absolutely delightful. I had the most pain free purchase experience ever and the concierge experience was absolutely delightful. More

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Quick turnaround online providing transparent and competitive pricing as well as very quick and straightforward sales and finance processing. Everyone was personable and extremely helpful competitive pricing as well as very quick and straightforward sales and finance processing. Everyone was personable and extremely helpful More

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This dealership made my deal with less than a weeks notice and all i had to do was show up. Topped deals from 2 other locations. Lauren assisted with the vehicle and facilitated the financial steps. Wa notice and all i had to do was show up. Topped deals from 2 other locations. Lauren assisted with the vehicle and facilitated the financial steps. Warren saved me a ton of money and was a pleasure to work with. Scott Kroll provided more info than i asked for and helped bring the deal together. I have been a owning Subaru for over 10 years. Thanks!! More

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Best customer service of any car dealership I’ve ever dealt with. They constantly go above and beyond . No matter what it is, they will take care of you. dealt with. They constantly go above and beyond . No matter what it is, they will take care of you. More

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A second experience that was as great as the first I purchased a Subaru Outback from Glanzmann in 2013. When I learned of all the new safety technology, it seemed like a good idea to trade up. Since I purchased a Subaru Outback from Glanzmann in 2013. When I learned of all the new safety technology, it seemed like a good idea to trade up. Since my 2013 experience was excellent, it also seemed like a good idea to return to Glanzmann. My Sales Consultant, Rebecca Geiser, was a terrific fit for me. She was very proficient with the technology and explained it to me in layman's terms. Being a very petite person, Rebecca recognized that I might need some help, made sure that the seat and mirror settings would give me maximum visibility. Likewise, John Biehl carefully reviewed each disclosure document and term sheet. The pricing offer was very favorable and fair, as was the trade in amount that was offered for the 2013 Subaru. John was very pleasant to work with and thoroughly answered all of my questions. At no time did I ever feel pressured. That same day, the Takata airbag on the 2013 was replaced. Sam Simpkins supervise that work and coordinated very well with his sales colleagues. .All in all it was a fine team effort. Thanks! Betsy Bayardi More

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Easy New Car Purchase Super easy NO PRESSURE car purchase. Everyone was friendly and super responsive from start to driving away in my new STi !! I would definitely keep Super easy NO PRESSURE car purchase. Everyone was friendly and super responsive from start to driving away in my new STi !! I would definitely keep them in mind if you are looking for a new Subaru. More

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Differentiating Themselves From The Competition I had reason to shop for a new car and needed fast turnaround because I work 40 miles from my home. Used the Consumer Reports car buying service which I had reason to shop for a new car and needed fast turnaround because I work 40 miles from my home. Used the Consumer Reports car buying service which immediately put me in touch with three dealerships in my area. I prefaced my inquiry with my specific needs as to model, colors (exterior and interior) and options. None of the dealerships contacted had the exact model in their inventory but Glanzmann Subaru was the only dealership to offer to try to locate my desired new car. In one day Glanzmann located my car and two days later delivered my new car to me. I cannot say enough about their efforts in satisfying my transportation needs. Thanks for the great job! More

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A great experience! I bought my 2019 Legacy about six weeks ago – what a great experience! Scott called me within five minutes after I had submitted an inquiry via Glanz I bought my 2019 Legacy about six weeks ago – what a great experience! Scott called me within five minutes after I had submitted an inquiry via Glanzmann’s website. He arranged for me to meet with Justin for a test drive. Justin was great to work with - low key with no pressure and he patiently answered all my questions. The car was en route to the dealership and I was able to pick it up within the time frame promised. On the day that I picked it up, Justin thoroughly reviewed all the features and set up the Bluetooth for my cell phone; he even offered to set up the radio presets! Todd was very personable as he completed all the paperwork. This past week, I stopped back for the “Encore Delivery” service where Erick gave me an excellent refresher on the car’s features and answered my questions. I’m usually a tough grader, but I would give the team at Glanzmann’s more than five stars if the system would let me! More

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