Scott Chambers
Scott Chambers at Royal Buick GMC of Tucson
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Scott Chambers

General Sales Manager

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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5.0
117 Reviews
5.0

117 Reviews

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117 Reviews of Scott Chambers

October 14, 2024

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Employee Rating

From start to finish Nick was hands down the best salesman I have worked with. The full experience was amazing. Drove from NM and it was well worth it. Great job!! More

by Darron.johnson314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Traynor

Oct 16, 2024

Royal Buick GMC of Tucson responded

Thank you so much for your fantastic review, Darron! I'm thrilled to hear that you had an amazing experience with Nick at Royal Buick GMC Cadillac. It's wonderful to know that your trip from NM was well worth it. I appreciate your kind words and look forward to welcoming you back in the future! Safe travels! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 23, 2024

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Jake Mullen was a stand in for Martin. I really appreciated all of the help and information Martin provided me. Being a first time buyer, Martin made me feel very comfortable and welcome. More

by Kaydee Hoff
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Escalante, Jake Mullen

Jul 24, 2024

Royal Buick GMC of Tucson responded

Thank you, Kaydee, for choosing Royal Buick GMC Cadillac for your first car-buying experience! We're thrilled to hear that Jake and Martin were able to provide you with helpful information and made you feel comfortable throughout the process. We pride ourselves on creating a welcoming environment for all customers. Please feel free to reach out if you have any more questions or need assistance in the future. We hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 16, 2024

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Both Roy and the Dealership are great at helping and showing their customers what they need to know about their vehicles and their warranties, very helpful and reliable for their customers. More

by mikecc1970@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Ruggiero

Jul 18, 2024

Royal Buick GMC of Tucson responded

Thank you for the kind words and for acknowledging our dedication to serving our customers at Royal Buick GMC Cadillac. I strive to provide helpful and reliable service, ensuring our customers have all the information they need about their vehicles and warranties. I appreciate your feedback and hope to see you again for all your automotive needs. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 07, 2024

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I want to thank MaryLou Monroe our sales representative, she was wonderful. She did everything I has asked for and then some. Very professional and made you feel like you were special. She even had to ch More

by mfox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Van Bouttirath, Joe Sullivan , MaryLou Monroe

Jun 10, 2024

Royal Buick GMC of Tucson responded

Thank you for taking the time to leave such a detailed and positive review, Larry and Marie! We are thrilled to hear about your excellent experience with MaryLou as your sales representative and with our team at Royal Buick GMC Cadillac. It's wonderful to know that she went above and beyond to meet your needs and that our staff, including Scott, Joe, Anthony, and Jim, provided outstanding service. We appreciate your kind words and are grateful for your recognition. We look forward to serving you again in the future. Thank you for choosing Royal Buick GMC Cadillac! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 30, 2024

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Andy and the team at Royal were great to work with and made this truck purchase seamless and easy. I would highly recommend both Andy and Royal Buick GMC. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Villa

May 31, 2024

Royal Buick GMC of Tucson responded

Thank you, Robert, for the glowing recommendation! I'm thrilled to hear that Andy and the team at Royal Buick GMC made your truck purchase seamless and easy. I truly appreciate your support and recommendation. Please do not hesitate to reach out if you need anything in the future or if you have any questions. I look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2024

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Car was not detailed, also did not have a full tank of gas, and oil life was at 48%. I may be a GM retiree and will always purchase a GM car but were I make my next purchase will depend on the condition t More

by ronwalter366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Mullen

May 10, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback, Ron. We're disappointed to hear about your experience. We strive to deliver top-notch service, and your experience does not meet our standards. Please reach out to me directly so we can address your concerns and ensure your next visit meets your expectations. Your satisfaction is our top priority. Thank you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 07, 2024

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The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Alex. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

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Derek and Scott are the best, we have bought several cars over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. More

by lisahudson119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Deckens, Chris Savastano , Lea Ellsworth

Mar 29, 2024

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Lisa. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 10, 2023

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I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Savastano, Justin Smith, Daniel Acuna , MaryLou Monroe

Dec 12, 2023

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 01, 2023

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Employee Rating

Andy has alot of patience when explaining everything from vehicle features to knocking down the numbers. Explained very well. Very professional as well. Highly recommended! More

by cfesquer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramirez, Andy Villa

Nov 02, 2023

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Andy was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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