Samantha Laurencelle
Sales and Leasing Consultant
Handy Toyota
701 Highgate Road
St. Albans, VT 05478
Dealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Employee Video
233 Reviews
Write a Review233 Reviews of Samantha Laurencelle
June 08, 2024
They made this experience so quick and easy in comparison to other dealerships I've used in the past. They calmed my anxiety for car buying greatly. I highly recommend Samantha and other at Handy Toyota! to other dealerships I've used in the past. They calmed my anxiety for car buying greatly. I highly recommend Samantha and other at Handy Toyota! More
Other Employees Tagged: Dennis Gebhardt
May 29, 2024
Our sales person Samantha was fantastic and knew what we needed and did a fantastic job making this purchase seamless. Thank you to her and all the folks at Handys who made this buying experience one we wil needed and did a fantastic job making this purchase seamless. Thank you to her and all the folks at Handys who made this buying experience one we will tell our family and friends about. Thank you Samantha and Handy Toyota! Randy and Wendy Bushey More
Other Employees Tagged: Nicholas Lambert
May 27, 2024
We have purchased many vehicles from Samantha in sales and Sam in Finance. They work efficiently to ensure a smooth trade-in and purchase experience. We highly recommend Handy Toyota! and Sam in Finance. They work efficiently to ensure a smooth trade-in and purchase experience. We highly recommend Handy Toyota! More
Other Employees Tagged: Sam Farrar
May 10, 2024
William was very warm and friendly. He was efficient and the service was expedient. I arrived a bit early and they were able to take it immediately. The car was ready prior to the estim He was efficient and the service was expedient. I arrived a bit early and they were able to take it immediately. The car was ready prior to the estimated time. Only good things to say about Handy Toyota! More
Other Employees Tagged: Eric McLaren, William Westen
May 08, 2024
William was easy to work with, but the "solution" to my new tires leaking air and needing refills every 10-14 days was not efficient or effective. I was charged more than my quoted price, was there for ov new tires leaking air and needing refills every 10-14 days was not efficient or effective. I was charged more than my quoted price, was there for over four hours, and left with the air pressure sensor not working in my vehicle, despite choosing the most expensive solution to fix the initial problem. So I ended up paying 2.5 times the quoted price for the insertion of rubber autel sensors because I wanted the assurance of the tire pressure sensor working in my vehicle. Despite choosing the installation of the more expensive Autel 1 Metal Sensors, and it doesn't work. And William addressed that and told me let you folks know if the light doesn't work after 50+ miles (which it doesn't) and you'll take another look at it, but that means another trip to xx. Albans and more hours spent in your waiting room. This doesn't seem right, after having been there for four plus hours on Monday afternoon to have pins inserted that don't sync with the car's system. Had I known this, I would have surely gone with the cheaper option. I am disappointed in this visit (not due to William's assistance), and feel like I was not treated honestly or effectively. More
Other Employees Tagged: William Westen
May 06, 2024
Amazing service. Samantha and Mason were incredible throughout the whole process. Very friendly and helpful! Samantha and Mason were incredible throughout the whole process. Very friendly and helpful! More
Other Employees Tagged: Mason Maltais
May 01, 2024
I was fortunate to work with Samantha, Kyle and Eric. They were available to answer any questions that came up. They were also very accomodating. They were available to answer any questions that came up. They were also very accomodating. More
Other Employees Tagged: Kyle Ward, Eric McLaren