Sam Castaneda

Finance guy was nice but felt pressured in getting extra protection plans which after reading doesn't tell me much other than what it doesn't cover. Sam bent over backwards to make sure I was satisfied when protection plans which after reading doesn't tell me much other than what it doesn't cover. Sam bent over backwards to make sure I was satisfied when things weren't included/done. Would like to write a review for each one but seems this Dearler Rater only does one for whoever you wrote about first. Where is my book showing when Service Maintenance is required? Thank you. More

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I’m very satisfied with the service I received at Lakewood. Great service. Helpful, respectful and efficient staff. I will definitely recommend them.. Lakewood. Great service. Helpful, respectful and efficient staff. I will definitely recommend them.. More

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Great customer service from Sam and his team never had a good customer experience till I went to Lakewood good customer experience till I went to Lakewood More

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Dealership was unwilling to work with me at first and was giving me ridiculously low trade in value for my vehicle. It took me getting a bit mad and upset at them in order for them to actually work with me a giving me ridiculously low trade in value for my vehicle. It took me getting a bit mad and upset at them in order for them to actually work with me and give me a deal on a new vehicle that was actually fair. I felt pressured a lot of the time in the deal and Woodson stop getting calls from them. Overall, I was not impressed with the service at all and did not like how I was pressured through the stages of the deal. More

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An absolutey amazing lady so friendly and knowledgeable, Lakewood Chevrolet is very lucky to have her. As for Sam Castenada again absolutely amazing and outstanding human being, a pleasure to meet and to de Lakewood Chevrolet is very lucky to have her. As for Sam Castenada again absolutely amazing and outstanding human being, a pleasure to meet and to deal with. Truly a great experience buying a new vehicle. More

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Pretty good experience, felt shuttled through more so than past experiences with dealers. But good regardless- also was noted that I’d lose a free oil change (even though it’s been covered under vehicle than past experiences with dealers. But good regardless- also was noted that I’d lose a free oil change (even though it’s been covered under vehicle additions) if I didn’t sign up for Onstar soon. More

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Amazing service and amazing staff! Habib and Sam were who I dealt with; both are so professional, courteous, and friendly. Habib definitely went above and beyond to accommodate me. I e Habib and Sam were who I dealt with; both are so professional, courteous, and friendly. Habib definitely went above and beyond to accommodate me. I explained my situation to him and he respected and understood everything. In the end, he worked it out so I was able to get a deal and a vehicle that all-around works for me. Hands down, the best dealership experience I've had. Very happy and thank you!!! Will def. be back for any future purchase/service needs. More

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