Ryan Yee
Ryan Yee at Metro Lexus
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Ryan Yee

Guest Experience Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
143 Reviews

I have had experience in the car industry since 2015. I’m a diehard car enthusiast which is why I enjoy working at Lexus. The brand has a great reputation and I am happy to be a part of the legacy they have created. My goal is to make the car buying experience as simple and painless as possible by helping my guests make the best informed decision.

Dealership Experience

3 yrs, 8 mos

Industry Experience

9 yrs, 6 mos

4.9

143 Reviews

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143 Reviews of Ryan Yee

June 14, 2024

Dealership Rating
Employee Rating

We spent an hour with Tysean Yorke going over things we forgot . He’s wonderful, the after sale experience makes the purchase even more satisfying. More

by Frank.bercan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Jun 17, 2024

Metro Lexus responded

Frank, we're delighted to hear that Tysean made your after-sale experience at Metro Lexus so satisfying. Thanks for sharing!

June 10, 2024

Dealership Rating
Employee Rating

Ryan was knowledgeable, answered all of questions in a courteous and friendly manner Also Julie did an outstanding job explaining our after purchase options Both were outstanding More

by bobberes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge

Jun 11, 2024

Metro Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Ryan and Julie provided such excellent service at Metro Lexus. Enjoy your new vehicle, and let us know if there's anything else we can assist with!

June 10, 2024

Dealership Rating
Employee Rating

Ryan Yee was fantastic to work with. He answered all my questions with much knowledge and kept the process moving along without being pushy. Very happy with my first Lexus dealership exp More

by Bielmc20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge

Jun 11, 2024

Metro Lexus responded

We're delighted to hear that Ryan Yee provided such a positive experience at Metro Lexus! Enjoy your first Lexus, and thanks for choosing us!

May 29, 2024

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Ryan was a real pleasure to work with. He was professional and prepared and knew product well. More

by Sylvia.colon61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Metro Lexus responded

Thank you for reviewing Metro Lexus! We will pass along your kudos to Ryan. Have a stellar day!

May 23, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Ryan Yee and Tom Brennan. Ryan was helpful in getting us a fair deal. He was polite, never pushy and had a great sense of humor. I would buy from him again and will recomme More

by Barbmullaney
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

May 23, 2024

Metro Lexus responded

We're delighted to hear that Ryan and Tom made your experience at Metro Lexus so enjoyable. Thanks for recommending us to your family and friends! Enjoy the new Lexus!

May 22, 2024

Dealership Rating
Employee Rating

Metro Lexus and Ryan Yee (sales specialist) are truly amazing. They went above and beyond every step of the way through the ordering process to delivery. Their passion, enthusiasm and knowledge is second More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

May 22, 2024

Metro Lexus responded

Michael, it's great to know that Ryan and the Metro Lexus team provided you with an exceptional experience. We're glad we could assist in making your car-buying process smooth from start to finish! Thanks for choosing to do business with us.

April 09, 2024

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Employee Rating

Ryan, in sales, and Julie, in financing, made everything painless. An excellent experience! Highly recommend! More

by MikeMasaveg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Metro Lexus responded

Mike, we're glad to know that Ryan and Julie made your experience at Metro Lexus a smooth one. Thanks for the high recommendation!

April 08, 2024

Dealership Rating
Employee Rating

Ryan provided the greatest car sales experience I've ever had. Absolutely and undeniably wonderful. More

by Vweemsl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Apr 08, 2024

Metro Lexus responded

We really appreciate you taking the time to leave Metro Lexus this awesome review! It's great to know that Ryan was able to provide a great car-buying experience. Enjoy your new ride!

April 03, 2024

Dealership Rating
Employee Rating

Ryan was great. Very Knowledgeable and professional, not pushy. Thank you Ryan and Sarah for going the extra mile for me💯. I highly recommend Ryan Yee as your sales More

by Iasia K
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Apr 04, 2024

Metro Lexus responded

Iasia, we're so glad to know that Ryan and Sarah went the extra mile for you at Metro Lexus. We appreciate your recommendation! Enjoy your new ride!

March 30, 2024

Dealership Rating
Employee Rating

We loved our experience at this dealership especially our sales person Tori she made it great! More

by Rubberneck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Thanks for the shout-out to Tori! We appreciate your support here at Metro Lexus.

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