Ryan Kelly | Page 3

Fantastic Service All of the staff in the service/parts department at Stockie are absolutely amazing. I had only intended on getting a new set of tires put on and a qu All of the staff in the service/parts department at Stockie are absolutely amazing. I had only intended on getting a new set of tires put on and a quote on a part that I knew needed to be replaced at some point. Not only did they get me a quote, but they took a look and realized that it was caused by a much more serious problem. They were able to quickly get the part that was needed and did an amazing job with the repairs. Ken was a lifesaver helping me out with the unexpected parts costs. Ryan and Jonathan are both pleasant to deal with and even remembered me even though I have only met them a couple of times. Overall, Stockie is one of the best dealerships in Waterloo Region to work with! More

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I'm Trish G want to thank the amazing people at Welland Chrysler for the great job and service . They are amazing people and I appreciate the service team . You guys rock Chrysler for the great job and service . They are amazing people and I appreciate the service team . You guys rock More

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Great Service! Met Ryan a couple weeks ago when our Dodge Journey required service for wheel bearings. Was impressed with his professional and friendly demeanor. T Met Ryan a couple weeks ago when our Dodge Journey required service for wheel bearings. Was impressed with his professional and friendly demeanor. This week we had to have our 2005 Crossfire SRT6 convertible fixed as the roof would not open. (this rare vehicle is my wife's pride and joy). After we took the vehicle out of winter storage the roof would not retract, Jonathan (service advisor) asked us some detailed questions to zero in on the problem so that the technician would have all the info needed. Turns out they found a fault code, corrected that and reprogrammed the top to open and close. We were impressed with how thorough they were and that they took the time to fully understand our issues. We will definitely go back to see Ryan and his staff for all our service needs. More

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The professionalism brought forward by all the staff I have had encounters with at stockie is top notch. From a great attitude to going out of there way to find answers to all of my questions have had encounters with at stockie is top notch. From a great attitude to going out of there way to find answers to all of my questions More

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Car Purchase Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with bo Just purchased a car from this dealership last week. The buying process was pretty straight forward with no pressure which was great. I worked with both Julius and Tyson, who were both very helpful and easy to work with. There was a couple minor hiccups on the delivery, but hey things happen. I had to an appointment to come back this week to have one item sorted out. While that was being done, I decided to speak with the sales manager Jonathan S. I have to say I am glad I did. He took the time to listen to me and thanked me for chatting with him. As I waited in the service dept, he came over to me a short time later and asked if he could have a minute of my time again. He again thanked me for speaking to him and he told me he had gone ahead and corrected the other outstanding me and it was being done as we speak. He went above and beyond to ensure I left happy. Johnathon, Tyson and Julius, thank you. I should mention Ryan in Service was very helpful today as well. You have a happy and satisfied customer and I would absolutely purchase from you again. Exceptional customer service. More

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Routine maintenance Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the inside of another shop. I will only use Stockie Chrysler for my service needs. Thanks Ryan for listening to your customers and for top of the line service. More

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Trusted service We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendatio We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendations and helpful - including finding me a place to plug in my laptop and work while I wait. Nowadays, it's not so unusual to enjoy this kind of convenience at the dealership, but we had a recent experience with Stockie that reinforced what makes them special and why we have become loyal customers. We scraped the side of our van and needed some body work. From beginning to end, Ryan made us feel that we had a trusted partner in Stockie. He had a look and made his recommendation, then sourced a quote with Stockie's body shop partner, and gave us the benefit of their preferred pricing. He walked us through each issue. Then we sourced a second quote from another body shop in town. It was about 3x the cost of the Stockie quote and included a bunch of work that was unnecessary. The contrast with the Stockie experience was significant - we just felt we couldn't trust the other body shop. So we went with Stockie. And we have been extremely pleased with the work. Ryan went through all of the elements and gave the car a once-over. We felt well-represented but most of all we felt that we could trust the work. Thank you Ryan for your diligence and support - you are a gem! More

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Good service Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. And clean waiting room and shuttle. More

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Great service!! Awesome service advisor and service!!! Thanks Ryan for all that you do. Couldn’t own a car without your advice. I wish I was easier on my car but I kn Awesome service advisor and service!!! Thanks Ryan for all that you do. Couldn’t own a car without your advice. I wish I was easier on my car but I know you can take care of me. More

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Always helpful and knowledgable Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not purchase from Stockie Chrysler. He has patiently answered all my questions as silly as they may have been. Stockie service has gained a new customer with out even had my vehicle in for service yet. THANK YOU! More

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