135 Reviews
Write a Review135 Reviews of Ryan Kells
October 06, 2024
Worst dealership I have been at. Bought a brand new vehicle have issues with it already. Told by service manager to drive it and unless warning lights stay on and dont rest after t Bought a brand new vehicle have issues with it already. Told by service manager to drive it and unless warning lights stay on and dont rest after turning on and off nothing they can do. Once they stay on permently than you have a problem and they would have to look in to it. Service manager also talked to me like I was stupid and didn't know anything!! Service advisor had no clue as to what he was talking about. Sales manager never called back as he promised that day. Wish I had never bought another vehicle from them. Will never recommend them or go back there again. Once you buy a vehicle and walk out the door they don't care about you at all. More
Other Employees Tagged: Rob Fenske, Trisha Zimmer, Troy Kerbs
June 30, 2024
Sold me a lemon, only solutions offered cost more money. Just wanted a reliable vehicle at a set price/payment. Trade in value was 1/2 of what bought 6 months prior because of issues. My fault for thinking Just wanted a reliable vehicle at a set price/payment. Trade in value was 1/2 of what bought 6 months prior because of issues. My fault for thinking this “reputable” dealer had reliable used vehicles or would stand by what they sold. Issues started within the first month. “Fixed” it but only masked a bigger problem that conveniently “fixes” stopped when 6 months came around. Was then told the truck needs a new engine and is out of warranty….. I feel like I was being treated great but had the rug pulled out when the fix was no longer simple. I was either lied to or staff was incompetent at diagnosing the real problem. The infamous hemi tick. More
Other Employees Tagged: Steph Jost, Steve Hoath, Rob Fenske, Kevin Brooks, Jeff Klein, Kodiak Grad, Shaun Barabonoff, Eric Badley
September 30, 2023
Thankyou Robin Montgomery 7th jeep my family has purchased and the last 2 with Crestview have been the most amazing experience we have had purchasing vehicles. Robin goes out of his way to mak purchased and the last 2 with Crestview have been the most amazing experience we have had purchasing vehicles. Robin goes out of his way to make the experience enjoyable and trouble free. Listens to your concerns and works to make your deal happen. Got me the payment I wanted and really took the time with sales people to explain what was the best deal for what I could manage and future as well. Never pushing for a sale always courteous and never passing judgement on what my limitations were. As I stated of all the vehicle sales people we have deal with he is the best. Work hard to keep him around as I am sure myself and my wife will be back to deal with him exclusively. More
Other Employees Tagged: Rob Fenske, Kevin Brooks, Troy Kerbs , Robin Montgomery, Lev fishkind
August 23, 2023
The after-sale at Crestview is absolutely horrible and very underwhelming. My wife purchased a 2020 Jeep Cherokee in 2020. On the evening of Friday, Aug. 18, the Jeep became inoperable. It would not respo very underwhelming. My wife purchased a 2020 Jeep Cherokee in 2020. On the evening of Friday, Aug. 18, the Jeep became inoperable. It would not respond to any signals from either key fob. When we contacted the 24-hour emergency line provided as part of the three-year warranty, we waited for more than 40 mins before speaking with someone. We finally managed to get the Jeep towed to Crestview. According to the Crestview site, the Service Centre (Quicklane) was open from 8 -2pm on Saturday. We called the Service line at 8am but no one answered, so we left a message. After an hour we called back, only to have the call go unanswered again. Again, we left a message. By 1030am my wife called the dealership section, only to be told by a salesperson that the service centre was not open on Saturday. Crestview may want to change that on their site. My wiife explained to the salesperson the issue we were experiencing, told be told to call back on Monday. She enquired about a courtesy or rental vehicle in the meantime, again only to be told to call back on Monday. Considering we are paying over $60k for this Jeep, we expected better service than this. On Monday we ended up having to contact Crestview's Service Centre numerous times before someone finally called us back. After a "tech" looked at the Jeep, it was determined that the two internal batteries in the Jeep were low on charge. For the price of $333, both batteries were charged. When I enquired whether the Jeep's warranty would cover this cost, I was informed it would not. So much for the warranty! I then reminded the Service rep that they installed this new battery into the Jeep less than two years ago, so surely there would be warranty on the new battery. Nope. I guess the battery warranty covers everything but, well, batteries, too. So, now we were stuck with a $333 bill, no service whatsoever from Crestview, and a strong desire to never purchase another vehicle from Crestview as they clearly do not back their vehicles or parts once the customer has parted with their money. More
February 01, 2023
I have been dealing with Crestview for multiple years and always happy with the service. always happy with the service. More
Other Employees Tagged: Steve Hoath, Kevin Brooks, Trisha Zimmer, Amelia Morin , Chris Graf
January 30, 2023
All staff are knowledgeable, pleasant and very helpful. Would recommend the dealership to anyone looking to purchase a vehicle or have one serviced. Would recommend the dealership to anyone looking to purchase a vehicle or have one serviced. More
Other Employees Tagged: Steve Hoath, Rob Fenske, Kevin Brooks, Trisha Zimmer, Troy Kerbs
January 30, 2023
We will definitely recommend Crestview Chrysler in Regina to anyone looking to purchase a vehicle or have one serviced. Very knowledgeable, pleasant and willing staff to make sure you are happy with all aspe to anyone looking to purchase a vehicle or have one serviced. Very knowledgeable, pleasant and willing staff to make sure you are happy with all aspects of the deal. From sales, financing and service. More
Other Employees Tagged: Steve Hoath, Rob Fenske, Kevin Brooks, Trisha Zimmer
November 12, 2022
Excellent service! Ryan went above and beyond in my opinion to find a solution to the costly replacement of my radio. Much appreciated!! Ryan went above and beyond in my opinion to find a solution to the costly replacement of my radio. Much appreciated!! More
Other Employees Tagged: Chris Graf
October 28, 2022
Crestview Service is the top service provider I believe I have ever encountered -- not counting only auto service but ANYwhere. How many places can you go these days where they all know you by name... even have ever encountered -- not counting only auto service but ANYwhere. How many places can you go these days where they all know you by name... even if there might be a year between visits? "Outstanding" doesn't seem enough! More
Other Employees Tagged: Kevin Brooks, Troy Kerbs, Krista Zander, Kodiak Grad , Chris Graf