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Rusty Birck

Overview Reviews (9)

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Rusty Birck

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Rusty Birck

Sales & Leasing Specialist

Shottenkirk Kia of Quincy

1330 N 24th St
Quincy, IL 62301

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4.7

9 Reviews

Overview Reviews (9)

4.7

9 Reviews

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9 Reviews of Rusty Birck

October 04, 2024

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Left truck with dealership to find problem with Anti-theft system in a 2006 chevy colorado. left it there 4 days and they couldn't find anything wrong with it. but the day I took the truck there i Anti-theft system in a 2006 chevy colorado. left it there 4 days and they couldn't find anything wrong with it. but the day I took the truck there it did the problem taken there for and 1 day after picking it up it did it again, I guess it's just my imagination when it does it. and I have to sit there with a truck that won't start for ten minutes before I can get it started after it rests. and sometimes I might have wait another 10min for it to start. More

by doowalk

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jesse Job, Brooke Little

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Oct 04, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

April 24, 2024

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As for me this dealership is the best place to go if you are in need of a car or truck. are in need of a car or truck. More

by LAWSSL1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marci Musolino-Mayes, Brian Miller , trina

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Apr 25, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 18, 2024

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Great people and great service, even the waiting area was clean and comfortable with fresh coffee and popcorn available. Just a great car dealership. I won't go anywhere else! clean and comfortable with fresh coffee and popcorn available. Just a great car dealership. I won't go anywhere else! More

by georgenpam

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Marci Musolino-Mayes, Jesse Job, Brooke Little, Jason Nichols

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Mar 19, 2024 -

Shottenkirk Kia of Quincy responded

george, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

February 20, 2024

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Very Helpful. Always puts customers first and is willing to help anyone out. Thank you! Always puts customers first and is willing to help anyone out. Thank you! More

by 91999koda

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenny England, Luke Frieden, Brian Lewis

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Feb 21, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 25, 2024

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I was disappointment it took nearly 2 hours get get my vehicle serviced again, in at 8:30 out at 10:15 vehicle serviced again, in at 8:30 out at 10:15 More

by pullac180

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Keith England

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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

August 08, 2023

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Fast, friendly service! Trina & Greg are awesone along with salesman Rusty! Would come back for more! Trina & Greg are awesone along with salesman Rusty! Would come back for more! More

by JIMMAG83

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Recommend Dealer

Yes

Other Employees Tagged: Marci Musolino-Mayes, Greg Arens

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July 24, 2023

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Everyone did a great job and we are well pleased. We have been customers of this location for over 50 years. We have been customers of this location for over 50 years. More

by JEANNIETHOMAS1943

Verified Customer

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Purchase Time

Recommend Dealer

Yes

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June 24, 2023

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They alway take good care me . AAAAAAAAAAAAAAAAAAAA one . I feel comfortable when I go there. AAAAAAAAAAAAAAAAAAAA one . I feel comfortable when I go there. More

by MJMEIER0

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Luke Frieden, Greg Arens

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June 19, 2023

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I have been very pleased with the whole purchasing process & service provided afterwards. I would highly recommend Rusty, James & Lonnie as your sales staff. process & service provided afterwards. I would highly recommend Rusty, James & Lonnie as your sales staff. More

by kathy_griffin2005

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Lonnie Schuyler, Marci Musolino-Mayes, James Graham

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Rusty Birck

Sales & Leasing Specialist

Shottenkirk Kia of Quincy

9 Reviews of Rusty Birck

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