Russell Farrell

The salesman was great. The finance man was not. Love the car. They rushed me through the peperwork process and when I said I would get financing thru my credit union they s The finance man was not. Love the car. They rushed me through the peperwork process and when I said I would get financing thru my credit union they said that would not be a problem. Then after I signed papers said it would be 25 days before I could get a payoff for my credit union. That's wrong. How much kickback do they get from GM for financing? More

by dorisputnal Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice and accommodating. Had a bit of an issue with the truck I was sold in less than 3 days of having purchased the truck. The issue was fixed but we did have to fight a bit Had a bit of an issue with the truck I was sold in less than 3 days of having purchased the truck. The issue was fixed but we did have to fight a bit because it was a dealer issue and they were trying to make us pay it. After some back and forth they did finally accept to pay the damage the car had since it was sold to us that way. More

by ACANDAHERIBERTO Verified Customer Verified Customer

Helpful 0

Report | Print

Chason was professional,knowledgeable, and his customer service was outstanding. He made the buying process so easy! Would also like to mention everyone else we worked with at Rountree Moore was a pleasura service was outstanding. He made the buying process so easy! Would also like to mention everyone else we worked with at Rountree Moore was a pleasurable experience from finance to sales! More

by CLINTDAVISLLC Verified Customer Verified Customer

Helpful 0

Report | Print

Our sales person was Landon. He was very helpful. The truck was just as described. Easy transaction. He was very helpful. The truck was just as described. Easy transaction. More

by jlee33 Verified Customer Verified Customer

Helpful 0

Report | Print

Carl was a pleasure to work with. Brandon and Russell were as well. Thanks again Brandon and Russell were as well. Thanks again More

by shhaire Verified Customer Verified Customer

Helpful 0

Report | Print

I truly appreciate Landon and the rest of the team working with me! They were very patient and helpful. This was a great deal, and I LOVE my new car! I’ve had terrible experiences at previous dealersh working with me! They were very patient and helpful. This was a great deal, and I LOVE my new car! I’ve had terrible experiences at previous dealerships, but this was a great experience! Thank you again! More

by Christen850 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a fast and smooth transaction. We were able to come to terms quickly We were able to come to terms quickly More

by ckpawn62 Verified Customer Verified Customer

Helpful 0

Report | Print

Our salesman was one of the best we have encountered in search for our new truck. Everyone that helped us very curtious and made us feel at home. search for our new truck. Everyone that helped us very curtious and made us feel at home. More

by dewaynedouglas1971 Verified Customer Verified Customer

Helpful 0

Report | Print

Good overall experience salesman was excellent the finance took a little bit to get where I wanted but over was good finance took a little bit to get where I wanted but over was good More

by widricks1234 Verified Customer Verified Customer

Helpful 0

Report | Print

Landon was very professional we told him what we needed to drive off in a car today and he went above and beyond and got it done. Very helpful and will be returning to bug from Rountree again because of La to drive off in a car today and he went above and beyond and got it done. Very helpful and will be returning to bug from Rountree again because of Landon and the finance manager was fabulous. More

by splewis15 Verified Customer Verified Customer

Helpful 0

Report | Print