Ronald Oubre

Everything went fine, I dropped my car at 9 o’clock for an oil change and tire rotation and my car was ready by 10:30. an oil change and tire rotation and my car was ready by 10:30. More

by joshalfaro11 Verified Customer Verified Customer

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Great customer service and attention to detail. Bryce was very helpful and made sure that I received very efficient service Bryce was very helpful and made sure that I received very efficient service More

by CCChauvin Verified Customer Verified Customer

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I always have a great experience here. All the staff members, service and sales people, are friendly and courteous. I purchased my car here and have had service here for 11 years because I All the staff members, service and sales people, are friendly and courteous. I purchased my car here and have had service here for 11 years because I trust this dealership. More

by KBAUDOUIN13 Verified Customer Verified Customer

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I absolutely get the best service at Genesis. I had one issue it got corrected. I love the complimentary washes. I had one issue it got corrected. I love the complimentary washes. More

by Fancy Verified Customer Verified Customer

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Quick, friendly service, from scheduling to completion. Would highly recommend this service department to anyone. Would highly recommend this service department to anyone. More

by ROBERTJRVALLE Verified Customer Verified Customer

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Excellent customer service. Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out t Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out to Blyth for quick and efficient service and to Christiana who jumped in to help reset and solve our Apple Play problem. You won’t find better people anywhere. Thanks so much. More

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Our family has benefited tremendously from Eddie Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car probl Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car problems. Recently our 2018 Hyundai had an unexpected engine problem such that a replacement was required. Whether it was covered under warranty was highly questionable to me but definitely not to Ronald Oubre (Service Manager), and, Christina Sharp (Service Advisor). They leveraged their influence with Hyundai and pulled out all the stops to install a new engine at no cost. Who does that these days? Over the last 6 years I could give many other examples that the North Park team have helped with our vehicles for our kids etc. They stand by their product and their commitments are always long standing and not based on convenience. As an engineer I can say that Hyundai produces the most value and reliance compared to other manufactures and vehicles costing $20K more, without a doubt. Eddie Tourelle and Christina will go way beyond to keep their customers satisfied years beyond the purchase date. Glad for the opportunity to boost about excellent service because across all industries it is disappearing with the exception of North Park Hyundai. thanks again for looking after the Ponder family. Sincerely, Jim & Laurie Ponder More

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Always friendly not crazy about the auto mated answer system Like that the service department knows me system Like that the service department knows me More

by LWSFURY64 Verified Customer Verified Customer

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Customer service was perfect. Appreciate the continual feedback and efficient turnaround. I would recommend them to anyone with a Hyundai Appreciate the continual feedback and efficient turnaround. I would recommend them to anyone with a Hyundai More

by Jeniws Verified Customer Verified Customer

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Never greeted me on arrival never spoke to me upon departure charged for service fob departure charged for service fob More

by swannkatz12 Verified Customer Verified Customer

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