Roger Droukas
Roger Droukas at Heiser Toyota
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Roger Droukas

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
499 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

27 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

499 Reviews

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499 Reviews of Roger Droukas

June 16, 2024

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Employee Rating

Roger was excellent! He helped me and kept me updated throughout the 18 months of ordering and waiting for my car to arrive! Highly recommend Roger to help buy your perfe More

by jgrimmonpre5
Sales Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roger delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 03, 2024

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This is the eleventh car I have bought from Heiser. Great dealership and my salesman Roger has always been top notch. More

by tcfischer53
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Recommend Dealer
Yes
Jun 03, 2024

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Roger, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 02, 2024

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There was SOME of the usual gamesmanship that goes into car purchases going on, but one of the things I like about Heiser is that they keep it to a minimum. That's why we chose them in the first case...unl More

by infotrippingup
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Jun 04, 2024

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 02, 2024

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Rodger was awesome. He helped me with everything I needed to choose the right car. More

by jverdman81
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Recommend Dealer
Yes
Jun 02, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 30, 2024

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Given it was my first time buying a car, Roger was very open and honest and easy to do business with. More

by claytonlauty
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

May 30, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 01, 2024

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This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability More

by bbnikki16
Sales Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
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Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 23, 2024

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The dealership was polite and respectful. There was coffee and tea available as well as free soda while we waited. More

by TKING16889
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Apr 24, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2024

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Roger was very helpful in getting us our new car. We were very pleased with the service we received at Heiser Toyota. More

by millmanns
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

Apr 18, 2024

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if Roger or the team can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 15, 2024

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I'm looking forward to my first service to see how smooth that experience goes...! My purchase was one of the quickest; I was in at !:00 and out by 5:00 More

by steven87
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Apr 15, 2024

Heiser Toyota responded

Thank you so much for your wonderful review, Steven! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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