Rodrigo Escalona

My experience with Cecilia and Lake Chevrolet were great. I found the vehicle I liked online, called to make sure it was still available, and told Cecilia I would be there in an hour to check it out. She had I found the vehicle I liked online, called to make sure it was still available, and told Cecilia I would be there in an hour to check it out. She had the vehicle up front and waiting for me. She was very knowledgeable and I felt comfortable the entire time. If you’re looking for a no pressure, relaxing, vehicle buying experience… ask for Cecilia! More

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Justin was great. Good service, easy process, love my car! Nice bathroom too! Overall great Good service, easy process, love my car! Nice bathroom too! Overall great More

by aczit2334 Verified Customer Verified Customer

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I was pleased with the attention to detail that the whole dealership provided during my purchase. dealership provided during my purchase. More

by michael.ross Verified Customer Verified Customer

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They both made buying a car a pleasurable experience, no pressure and felt like I was buying a car from a friend. pressure and felt like I was buying a car from a friend. More

by greueldj Verified Customer Verified Customer

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Carly my sales rep made the purchase a fun, easy experience. Nothing like any dealership I dealt with and I spent months every day looking at cars and talking to sales reps, it was exhausting. No fu experience. Nothing like any dealership I dealt with and I spent months every day looking at cars and talking to sales reps, it was exhausting. No funny games or high pressure, it was fun, they gave me a great deal and completely stress free. I came in out the blue the 2nd time, my sales rep Carly was doing 2 deliveries so I said I could test drive the car myself, but the finance manager Rodrigo said he would go with so she could deliver her cars and it was so much fun he showed me all the features of the car and I was very impressed because he was not one of the sales reps and knew his product well. Very low pressure and I could focus on enjoying the vehicle and learning it. Dan the sales manager was very nice and low pressure. He took the offer I made on the first request. They also took extra time after making the sale to help me get use to it and learning all the new features as I never owned a truck and haven't driven a new vehicle in a long time. It was a really cool experience. Nothing like any other dealership I went to. They have a cool team and I'm really glad I purchased my vehicle from them. Carly went over all the new technology that comes with the vehicle. I forgot my water bottle at the dealership and she washed it for me and saved it and when I came back to pick it up, she took my car through their car wash for me. I really recommend regardless where you're shopping or planning on purchasing your car, to make a stop in this dealership and see what they can offer. More

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I love the service that they do for me with any situation that goes on with my truck if I’m an accident or what good service that goes on with my truck if I’m an accident or what good service More

by Sandra47deberry Verified Customer Verified Customer

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I went for an oil change and left with a new SUV. We always have a great experience at Chevy!! We always have a great experience at Chevy!! More

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Subject: Commendation for Excellent Customer Service Dear [Recipient's Name], I want to express my sincere appreciation for the outstanding service provided by your staff during my recent Service Dear [Recipient's Name], I want to express my sincere appreciation for the outstanding service provided by your staff during my recent visit to your store. I want to commend the team for making my purchase a pleasant and stress-free experience. Their dedication to focusing on my needs was truly commendable and greatly valued. Thank you once again for ensuring that my visit was a positive one. I look forward to continuing to do business with your establishment in the future. More

by Veronica Verified Customer Verified Customer

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Charlie is a good salesman. He helped us find a vehicle that fit our needs. Very knowledgeable on the Trailblazer we purchased. Getting the final paper done took way to long He helped us find a vehicle that fit our needs. Very knowledgeable on the Trailblazer we purchased. Getting the final paper done took way to long. We had to leave quickly as my oxygen was runnubg out. Rodrigo suppose to email me all the final paperwork. As of Feb. 26 I'm still waiting so will give him a call. All in all it was a good expertence. More

by cthomas_milw Verified Customer Verified Customer

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Omar is an excellent sales agent, his attention is great, very attentive and always willing to answer all our doubts and questions, excellent service, I always recommend Omar with all my friends for their fu very attentive and always willing to answer all our doubts and questions, excellent service, I always recommend Omar with all my friends for their future purchases! More

by aurora130217 Verified Customer Verified Customer

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