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Rocio Hernandez

Overview Reviews (15) Inventory (450)

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Rocio Hernandez

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Rocio Hernandez

Sales

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.6

15 Reviews

Overview Reviews (15) Inventory (450)

4.6

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Rocio Hernandez

October 13, 2024

Dealership Rating

Employee Rating

Great staff Great communication Clean dealership Everyone was friendly The wait time was not too long Everyone was friendly The wait time was not too long More

by A.c.2023

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lon Nguyen

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Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. We strive to maintain a clean and welcoming environment while keeping wait times short. Your support means a lot to us!

October 09, 2024

Dealership Rating

Employee Rating

El ambiente es tranquilo y tienen lugares cómodos para esperar mientras revisan tu auto. Uriel me mantuvo al tanto de lo que pasaba y siempre me comunicó y tomo en cuenta mis decisiones! esperar mientras revisan tu auto. Uriel me mantuvo al tanto de lo que pasaba y siempre me comunicó y tomo en cuenta mis decisiones! More

by ERENIAJS89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sergio Hernandez, Tony Torres, RJ Johnson

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Oct 11, 2024 -

Camelback Toyota responded

¡Nos alegra mucho saber que disfrutaste del ambiente tranquilo y que apreciaste la comunicación de Uriel! Tu comodidad y experiencia son nuestras principales prioridades. ¡Esperamos darte la bienvenida nuevamente pronto!

September 22, 2024

Dealership Rating

Employee Rating

The car buying process was quick, got a fair deal on my trade in. And was happy with the quality of the RAV4. trade in. And was happy with the quality of the RAV4. More

by Jborak2002

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a smooth car buying experience and found a great deal on your trade-in. Enjoy your new RAV4, and we appreciate you choosing us for your purchase!

August 13, 2024

Dealership Rating

Employee Rating

Amables al buscarte un carro y se los recomiendo a futuro o cuando sea zuerte o cuando sea zuerte More

by SERGIOACERO721

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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August 01, 2024

Dealership Rating

Employee Rating

People are extremely nice and helpful. They are informative and care enough to make sure you get what you are looking for. They are informative and care enough to make sure you get what you are looking for. More

by APRIL.D1311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denita Kaiser

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July 04, 2024

Dealership Rating

Employee Rating

Muy bueno el servicio, quisiera darles las gracias en especial al trabajador Uriel que me mantuvo al tanto todo el tiempo de mi auto. También quisiera agradecer a Paloma que en todo momento me apollo y especial al trabajador Uriel que me mantuvo al tanto todo el tiempo de mi auto. También quisiera agradecer a Paloma que en todo momento me apollo y ayudó a qué me suministraran un auto de renta lo antes posible. Gracias en general a todo el equipo de Camelback Toyota hacen un buen trabajo More

by ORTEGASADIEL91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paloma Galvez

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May 08, 2024

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Employee Rating

Son muy buenos atendiendo al público y excelentes personas recibí muy buen servicio en todo personas recibí muy buen servicio en todo More

by VARDITEIBARGUREN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Crump, Leroy Fitzgerald, Lon Nguyen, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Ryan Chan , viki y Adriana

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May 06, 2024

Dealership Rating

Employee Rating

The staff is excellent. The finance department did what they’re supposed to do and everything was fine. The finance department did what they’re supposed to do and everything was fine. More

by RONWESSON87

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 06, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 03, 2024

Dealership Rating

Employee Rating

Camelback back toyota is not a honest service department every little type of service is very expensive should be alot more affordable. every little type of service is very expensive should be alot more affordable. More

by JESSEBAMBAMMIRANDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 20, 2024

Dealership Rating

Employee Rating

Great customer service, very helpful, nice, and patient with my questions. Very easy and fast process. with my questions. Very easy and fast process. More

by ABIGAIL.CASTRO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lou Alsaadi

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