Robin Loney

They were able to find a soultion to an issue we had, and make an awful situation better! make an awful situation better! More

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Robin was great to deal with. We bought a new Equinox e.v. which had a small scratch on the back on the back. It ended up being repainted. The repair job and car rental were taken We bought a new Equinox e.v. which had a small scratch on the back on the back. It ended up being repainted. The repair job and car rental were taken care of promptly. He was always available to answer any questions and got things done right away.I would not hesitate to deal with Robin again. Paul Bulbeck More

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Great salesman, he made it easy to get in and out with a new vehicle. new vehicle. More

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Nice layout inside. Access off highway is easy to find. Friendly sales people and everyone else in the other departments. Access off highway is easy to find. Friendly sales people and everyone else in the other departments. More

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Sorry, I have never left a bad review on anything in my life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is n life, I am a firm believer that things do not always go as planned and give the benefit of the doubt and second chances, but in this case, there is no star less than 1 unfortunately. 5 stars on effort to sell the car, very helpful, even brought the car an hour away for me to test drive. Kudos. Signed papers, then everything fell apart. Had some repairs that were in the works before I test drove, some repairs and upgrades worked into the final deal. A couple mechanical, a detailing and some window tint were supposed to be addressed. Swapped out the car for a loaner, they had the car for 3 days to get the work done..I drove an hour to return the loaner and pickup my car when they said it was ready. Was handed my key in service, no paperwork showing work done. Went to my car, nothing of the obvious items were done, car was as dirty as it was when I test drove it, the HUD module that was supposed to be replaced still didn’t work, can’t speak about the mechanical, no paperwork to show what was done..there were several other small issues, but worst of all the window tint was completely wrong. Immediately told my salesperson, who came and looked, he went to find manager..they both apologized and said it would be taken care of. Service dept was to call next morning. 5 days, no call. I got fed up and just made a deal for cash payout on repairs and live with it. Made an agreement, was told cheque would be couriered next day. Almost 2 weeks of chasing them, getting the run around and the pass-the-buck, was told the cheque was couriered a few days before. After 3 weeks plus, cheque came by regular mail. When I spoke to my salesperson about how displeased I was about the whole process, he got the sales Manager Trevor involved. After a lot of back and forth to try and find a middle ground to satisfy all my inconvenience, Trevor, without even offering so much as a car wash told me they would cancel the cheque, to return the car and we would cancel the deal. Threw a bunch of we did this, and that..but yes, they did the tint..screwed it up, they reimbursed me for the detail I had to pay for out of pocket first. Horrible service department, WORSE treatment if something goes horribly wrong. Probably a dozen dealership experiences or more in my life, buying new cars and used..hands down worst experience ever. Also believe the other reviews, don’t believe the “we don’t seem to have you in our system line”, I will be waiting for that brush off.. More

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Great experience from the start, chatting with what I thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. More

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I will 100% use Robin again for any of my vehicle purchasing needs! He genuinely cares about his customers and is very humble! Couldn’t have asked for someone better! purchasing needs! He genuinely cares about his customers and is very humble! Couldn’t have asked for someone better! More

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I will never buy a vechile anywhere else . The staff is amazing . I feel like family everytime. The staff is amazing . I feel like family everytime. More

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It was my pleasure to deal with Robin at Kelowna Chevrolet, he has an honest, straightforward approach that I appreciated very much while purchasing my new truck from afar. I’ve always been wary of Chevrolet, he has an honest, straightforward approach that I appreciated very much while purchasing my new truck from afar. I’ve always been wary of car salesmen but he set me at ease. Robin answered all of my questions promptly and completely, with the added bonus of his great sense of humour. Robin’s commitment to creating an excellent experience was greatly appreciated. I’m very happy with my new truck and I absolutely recommend asking for Robin Loney at Kelowna Chevrolet for all your vehicle purchasing needs. More

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Robin Loney was the most helpful, funny and real sales person right from when we connected via the online chat through to closing the sale. He sent videos, high quality pics and put together a deal that w person right from when we connected via the online chat through to closing the sale. He sent videos, high quality pics and put together a deal that worked for both of us. Thanks a million for your help Robin and being on top of all the details! Vanessa in financing was also on the ball and helped us get the best bang for our buck. Many thanks team. More

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