Robert Rose | Page 21

'Honest, reliable and very helpful' I attended the dealership with my sister with no intention of doing any business myself. I found Mike East to be very knowledgeable, helpful, honest I attended the dealership with my sister with no intention of doing any business myself. I found Mike East to be very knowledgeable, helpful, honest and respectful. I found his professionalism and honesty to be #1 in customer service. He is a refreshing change in auto sales.. There was no pressure, only support. I feel that he ensures the customer gets the best possible deal. He showed me how to utilize the options in the car and even sent me a link should I need further assistance! I also had the pleasure of working with Rob in finance. Rob was a pleasure to work with ensuring I knew of all the options for extended warranty while ensuring there was no pressure to purchase. I really appreciate the whole supportive, no pressure buying experience. Thank you to a great team at Dalmar Motors! More

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Incredible experience We found Mike East to be honest, knowledgeable and when it comes to customer service if you looked it up in dictionary you’d see a picture of Mike Eas We found Mike East to be honest, knowledgeable and when it comes to customer service if you looked it up in dictionary you’d see a picture of Mike East! We drove about 250km just to buy a car from Mike and while shopping my sister found a car too! He went over all the details of our new car and we left feeling confident. Thank you Mike for going the distance, we cannot say enough good things about our experience. We would definitely buy again! More

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Feels like family I remember the first time we stepped into this dealership about 5 years ago. Of the 4 local dealerships my husband and I went to, it was the only one I remember the first time we stepped into this dealership about 5 years ago. Of the 4 local dealerships my husband and I went to, it was the only one that greeted us and treated us as a potential customer. We were young, lower class and felt judged elsewhere (also for being an immigrant). Fast forward 5 years, we’ve been fortune to sky-rocket our careers and have purchased 3 vehicles from this dealership. We will always come back here because they treat you like family. Thank you from Victor & Karen More

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Everyone at Dalmar was awesome! My wife and I needed a new vehicle as we just had our first child, and we settled on the 2018 Volkswagen Atlas. Everyone at Dalmar Motors was awesome My wife and I needed a new vehicle as we just had our first child, and we settled on the 2018 Volkswagen Atlas. Everyone at Dalmar Motors was awesome to deal with! Christian, Willy, Bora, and Robert were all helpful and very friendly. I will definitely recommend Dalmar to my friends/family in the future. More

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Sales Experience My experience with Dalmar was phenomenal. From beginning with Willie in Sales, to the business office with Rob, and the delivery experience with Conor My experience with Dalmar was phenomenal. From beginning with Willie in Sales, to the business office with Rob, and the delivery experience with Conor and Lindsay, everyone was so helpful and professional. Each and every one of the staff took their time to answer any questions I had Everyone was patient and understanding while I needed to take some time to think about my purchase. At the end of the day, I knew the Tiguan was the perfect vehicle for me, and I am so happy and thrilled I decided to go with Dalmar for my car needs! Thank you EVERYONE! More

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Excellent service! We purchased the new 2018 VW Atlas at Dalmar Motors. The entire experience was excellent from Day 1 and consistent throughout. Bora Saraeun is frien We purchased the new 2018 VW Atlas at Dalmar Motors. The entire experience was excellent from Day 1 and consistent throughout. Bora Saraeun is friendly, approachable and very helpful while maintaining professionalism at all times. He helped us through the process answering all inquiries and offering suggestions/recommendations that best suited our needs without pressure or restrictions. I highly recommend this dealership! Thank you so much to Bora and the rest of the staff. We love our Atlas!! More

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Purchased brand new Tiguan 2018 What a great experience! I am absolutely happy from first minute till now. Bora is very pleasant and knowledgeable. I felt comfortable and informed What a great experience! I am absolutely happy from first minute till now. Bora is very pleasant and knowledgeable. I felt comfortable and informed about every little detail. Did not feel under any pressure to make the decision in 5 minutes!!! Highly recommend this dealership. Also Robert and Conner were nice and helpful. Thanks again More

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Great from start to finish From the minute I came into Dalmar it was nothing but a positive experience. I dealt with Bora and he was friendly, professional, knowledgeable and di From the minute I came into Dalmar it was nothing but a positive experience. I dealt with Bora and he was friendly, professional, knowledgeable and didn't push me in any way. He listened to what I was looking for and made the whole experience comfortable. It was great. The whole staff at Dalmar was friendly and professional as well. Would definitely recommend to anyone and will do business with them again. More

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Great Salesman in Bora Saroeun Bora was fantastic to work with. I was a walk-in and Bora remembered everything I told him in that first 10 minutes. He helped me pick a car that was Bora was fantastic to work with. I was a walk-in and Bora remembered everything I told him in that first 10 minutes. He helped me pick a car that was right for me, my lifestyle and my budget. That made the whole process efficient and Bora's upbeat personality made the experience a lot of fun. I would definitely buy from Bora again. More

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Used GTI purchase from out of province made simple by Dalmar I have just returned home with a 2015 GTI purchased from Dalmar Motors in London. Having found the car I wanted on VW Canada's CPO page, I contacted D I have just returned home with a 2015 GTI purchased from Dalmar Motors in London. Having found the car I wanted on VW Canada's CPO page, I contacted Dalmar by phone. Conor Sullivan patiently and enthusiastically helped me through the process by phone, even capturing and sending additional photos of particular parts of the car so I could review before coming from NS to ON to view the car. After making deposit on the car I drove my TDI trade-in from Halifax to London (1997km), test drove the GTI and closed the deal. A month later I returned to Dalmar to pick up the GTI for delivery to NS. Every Dalmar team member I met during my two visits was welcoming, helpful, cheerful and enthusiast about being at work. Willie Mates was immediately welcoming, Robert Rose made transactions straightforward and thoroughly and knowledgeably discussed all facets of the warranty, and Conor Sullivan not only put up with my multiple emails and calls, but picked me up at the airport when I returned for the car. Service techs and Conor were even willing to have the car up on a hoist for inspection during my visit. Conor is a car enthusiast and a GTI owner (and may well have been as amped about my purchase as I am). Genuine, helpful, friendly, no fuss. During both my visits I mentioned to management that the Dalmar team could give seminars regarding customer service for other dealerships. I've purchased a number of VWs from VW dealers and with the exception of Valley VW (Coldbrook), I have never had as positive an experience as at Dalmar (this is also the first time I didn't feel inclined to haggle tooth and nail). I attribute the experience to Independent ownership and team building at Dalmar. Thanks for making the ~4000km round-trip worth it! Now to enjoy the GTI on winding coastal NS roads! More

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