Robert Muir
Robert Muir at Lithia Toyota of Billings
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Robert Muir

Service Advisor

Lithia Toyota of Billings

1532 Grand Ave
Billings, MT 59102

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95 Reviews
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95 Reviews

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95 Reviews of Robert Muir

August 01, 2024

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Employee Rating

I am very happy this is the Toyota dealership where I found the 2024 Toyota Landcruiser 1958. They have great customer service. Can see people like working for this dealership. I am looking forward to ha More

by kathrynkleinman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Bromgard , Levi Finance Dept

Aug 05, 2024

Lithia Toyota of Billings responded

Kathryn, we're delighted to hear you're happy with your new 2024 Toyota Landcruiser and our customer service at Lithia Toyota of Billings! We look forward to taking care of you and your vehicle in the future. Thanks for choosing us!

June 01, 2024

Dealership Rating
Employee Rating

Shane Reed was awesome. He answered my questions, work for me in putting the deal together and even stayed late to help me get into this pickup. TJ stepped in and helped me More

by Kevin G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Bromgard, Shane Reid

Jun 03, 2024

Lithia Toyota of Billings responded

Kevin, we're delighted to hear that Shane and TJ provided you with a great car buying experience at Lithia Toyota of Billings. Thanks for the positive feedback!

May 06, 2024

Dealership Rating
Employee Rating

The dealership was very helpful when it came to purchasing the car and getting out the door. When it came to getting things done after the car was purchased, I had an extremely hard time contacting More

by mcrossley406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 08, 2024

Lithia Toyota of Billings responded

Hello, Thank you for sharing your experience. Our team works hard to provide open communication. I want to apologize that your visit fell below our usual standards. We will be sure to address this as a team and improve moving forward. Should you have any additional concerns that need addressing, please contact me. Patrick O'Neill - Sales Manager - 406-281-8346

March 17, 2024

Dealership Rating

The dealership was very welcoming and helped me with the vehicle and paperwork almost seamlessly. TJ made me feel very comfortable and was not the typical pushy salesman. He understood what I wanted and nee More

by andrew.roundface32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Strege, TJ Bromgard

Mar 18, 2024

Lithia Toyota of Billings responded

We're delighted to know that you had a comfortable and seamless experience with TJ at Lithia Toyota of Billings. It's great to see our team living up to the high standards we set for customer service! Thanks for recommending us, enjoy your new vehicle!

October 26, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable and fair with trade in. Answered all my questions Other staff was very welcoming and Terence even followed up with a phone call after the sale. More

by outdoorviews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terence Brake, Sarah Strege , Patrick O'Neill

Oct 27, 2023

Lithia Toyota of Billings responded

We're glad to know you had a positive experience with our team at Lithia Toyota of Billings. It's great that Terence and the rest of our staff were able to assist you effectively! Thanks for your review, we appreciate it!

July 15, 2021

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Employee Rating

Robert Muir, Kristen Paulson & Keith DuShane are extremely professional, fair & honest. We have purchased six vehicles from LITHIA Toyota and will continue to do business with them & recommend them More

by John Teeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 24, 2020

Dealership Rating
Employee Rating

A Great and Fun Experience I told Shane Reid I wasn't going to buy a new truck today, but I sure enough drove home in one. He was very professional, friendly, and made it happe More

by brulotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristen Paulsen, Ryan Holly , Patrick O'Neill, Shane Reid

February 05, 2020

Dealership Rating
Employee Rating

My 3rd Toyota Tacoma purchase at Lithia Lithia Toyota in Billings is a great dealership. Their Parts & Service personnel are most excellent. Their Sales personal are the best, especially Ms. More

by Robert D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristen Paulsen, Ryan Holly

January 01, 2020

Dealership Rating
Employee Rating

Iā€™m always very pleased with bring my vehicles in for service Robert is always very friendly and willing to help with that whatever I need done More

by Teelingkaren
Recommend Dealer
Yes
Jan 03, 2020

Lithia Toyota of Billings responded

Thank you so much for your kind words and this wonderful review! We hope yo see you again soon!

December 24, 2019

Dealership Rating
Employee Rating

Called about a problem with my 4Runner and they got me in the same day fixed the problem very quickly and at a very reasonable price!! More

by buzzard83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cleveland

Dec 30, 2019

Lithia Toyota of Billings responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

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