Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
260 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

260 Reviews

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260 Reviews of Rob Ploof

October 26, 2024

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Matt made the process easy and enjoyable. We appreciated his help! Thank you very much! More

by Lauri.boudreau82
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Oct 28, 2024

Heritage Toyota responded

Lauri and Norman, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Camry, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 25, 2024

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Adam was amazing, our interaction was FLAW-LESS from start to finish!! We walked out with our new car in 90 minutes. Adam went out his his way to help drive my car home so we could drive off with our ne More

by jacampisi500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Oct 28, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 21, 2024

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Got my choice of RAV in an expedited manner and kept me apprised of the delivery time table. More

by deloy1000
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Oct 22, 2024

Heritage Toyota responded

Dennis, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new RAV4, and that he and our team were able to find the exact model you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2024

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Lindsey and Team Heritage are outstanding and work tirelessly to meet your needs! Excellent communication and attention to detail. Lindsey is very personable and trustworthy and her thoughtful persist More

by Sheila
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Oct 21, 2024

Heritage Toyota responded

Sheila, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that she was able to help you find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 14, 2024

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Was great working with Chris being very knowledgeable and willingness to work with me in finding the right car! Didn’t know exactly what I could afford and what features to go for but Chris helped me find ex More

by tcassese87
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Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Oct 15, 2024

Heritage Toyota responded

Tim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris to shop for your new RAV4, and that he was able to help find the perfect Toyota to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 13, 2024

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Everyone at Heritage was really great to us, and we received nothing but honesty and patience throughout our buying experience. More

by Jeremy
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Oct 14, 2024

Heritage Toyota responded

Jeremy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 11, 2024

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Lindsey was very helpful, and knowledgeable. The whole team there was. I would definitely purchase vehicles there in the future. More

by ranger7774
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Heritage Toyota responded

Robert, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for your new Corolla, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 04, 2024

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I could not be more satisfied with Frankie on the purchase of my vehicle. He kept me fully informed throughout all steps of the process and was extremely accommodating when we made some changes late More

by MWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Oct 07, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 25, 2024

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My husband and I were lucky enough to meet Brian while looking at new SUV’s. My husband had very specific things he was looking for. Engine, location of maker, ect. Brian knew exactly what we wanted. Sear More

by Tpeet2320
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Rose

Sep 26, 2024

Heritage Toyota responded

Tim and Susan, Thank you for taking the time to share your feedback, and congratulations on the new Toyota of your dreams! We are so glad to hear that you enjoyed working with Brian and our team, and that he was able to help find the exact truck you were looking for, and that he was able to make sure all your questions were answered before bringing it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new 4Runner!

September 23, 2024

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Chris was friendly and supportive. His communication while the truck was prepped was extraordinary. I also want to put in a good word for Rob Ploof. His was likely the most enjoyable m More

by tbuckley05404
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Sep 23, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and Rob, and that shopping for your new Toyota went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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