36 Reviews
Write a Review36 Reviews of Rob Kulak
September 28, 2024
Always had great service at this dealership. Previous visit. Had tie rod end replaced and alignment completed. Alignment was off causing issues with steering tire to wear prematurely. Lots of Previous visit. Had tie rod end replaced and alignment completed. Alignment was off causing issues with steering tire to wear prematurely. Lots of noise and vibration. Yesterday's visit hopefully solved the issue. Will be determined if issue solved. Service has always been prompt otherwise and never had any issues otherwise. More
August 31, 2024
Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More
Other Employees Tagged: Lorraine MacDonell, Rick Morgan, Margaret Ingram, Charlie English, Kim Chambers, Adam McNeil, Alex Fedor, Paige Murray, Shannon Smid
July 06, 2024
We had two vehicles serviced between June 24 and July 03, 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront 2024. In both service times the Zender Service team pointed out future concerns and ones that required immediate attention (our safety was forefront in their diagnosis). It is a pleasure to drive a safe vehicle. We even had a little glitch in the process that was handled with professionalism and with customer satisfaction at the top of the list. Thank you, Paige, Alex, Rob, Paul and Rick. We have enjoyed this level of service for about 7 years when Zender Ford Service department fixed a problem that another Ford dealership could not. More
Other Employees Tagged: Rick Morgan, Alex Fedor, Paige Murray , Paul with five stars as well
June 11, 2024
No complaints. Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how my vehicle was doing and got no answer but later found out my call was going to someone’s desk who was not in. It was corrected so I grateful it was resolved. Sometimes things crop up and it takes a minute but it happens to everyone. All in all everyone there knows what customer service means and demonstrates it. More
Other Employees Tagged: Miranda Surbey, Adam McNeil , The drivers who gave me a ride home on Thursday night and picked me up yesterday.
May 20, 2024
Dealer provides good service. Service employees are friendly and helpful. Today there was a bit of a confusion but it was handled in a professional manner Service employees are friendly and helpful. Today there was a bit of a confusion but it was handled in a professional manner More
Other Employees Tagged: Rob Granoski, Rick Morgan, Margaret Ingram, Paige Murray
April 24, 2024
Amazing quick,precise,friendly service. Rick the service manager, went above and beyond to ensure my compete satisfaction.will definitely be back to Zender Ford Rick the service manager, went above and beyond to ensure my compete satisfaction.will definitely be back to Zender Ford More
Other Employees Tagged: Lorraine MacDonell, Rick Morgan, Margaret Ingram, Charlie English, Kim Chambers
February 24, 2024
Very friendly staff. Great service. Quick service. And made me feel welcome. I'll definitely be going back ! Great service. Quick service. And made me feel welcome. I'll definitely be going back ! More
Other Employees Tagged: Lorraine MacDonell, Rick Morgan, Margaret Ingram, Charlie English, Kim Chambers, Adam McNeil, Alex Fedor, Paige Murray, Shannon Smid