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Rob Johns

Overview Reviews (182) Inventory (231)

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Rob Johns

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Rob Johns

Sales Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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4.9

182 Reviews

Overview Reviews (182) Inventory (231)

Dealership Experience

13 yrs

Industry Experience

40 yrs, 3 mos

4.9

182 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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182 Reviews of Rob Johns

October 02, 2024

Dealership Rating

Employee Rating

I’m a repeat customer, I am always treated well by everyone at this dealership, customer service is excellent. everyone at this dealership, customer service is excellent. More

by lslussar45

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf, Fuad Ghosh

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Oct 04, 2024 -

Chevy Exchange responded

Thank you for your wonderful feedback! We're thrilled to hear that, as a repeat customer, you consistently enjoy excellent service at The Chevrolet Exchange. Our team works hard to ensure a positive experience for all our customers, and your kind words motivate us to keep doing our best. We look forward to welcoming you back for your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 21, 2024

Dealership Rating

Employee Rating

Professional, personal, timely and the team always follows up with you when they say they will. Will shop here again. follows up with you when they say they will. Will shop here again. More

by MD01

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf , Skyler Kite

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Sep 24, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at The Chevrolet Exchange to be professional and personal. Following up in a timely manner is important to us, and we're glad it made a positive impression on you. We look forward to welcoming you back for your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 20, 2024

Dealership Rating

Employee Rating

Great experience would definitely recommend make the whole experience worth while and can't wait to keep working with them again here in the future whole experience worth while and can't wait to keep working with them again here in the future More

by bassfanatic89

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Baha Assaf

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Sep 24, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at The Chevrolet Exchange. Your recommendation means a lot to me, and I can’t wait to assist you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2024

Dealership Rating

Employee Rating

Great experience and make the whole process easy and smooth! Would highly recommend if your looking to purchase a new chevy smooth! Would highly recommend if your looking to purchase a new chevy More

by bassfanatic89

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Baha Assaf, Viviana Quinto , Fansico

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Sep 19, 2024 -

Chevy Exchange responded

Thank you for your positive review! We’re thrilled to hear that you had a great experience at The Chevrolet Exchange and found the whole process easy and smooth. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 28, 2024

Dealership Rating

Employee Rating

Purchased a brand new ZR2 Colorado from the exchange. Everyone was great! GM Rafat made the transaction very quick & smooth. No games. No gimmicks and straight forward! Highly recommend them! Everyone was great! GM Rafat made the transaction very quick & smooth. No games. No gimmicks and straight forward! Highly recommend them! More

by CarMan05

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo, Baha Assaf, Viviana Quinto

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Aug 29, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that your experience purchasing the brand-new ZR2 Colorado at The Chevrolet Exchange was smooth and straightforward. It's great to know that Rafat provided you with excellent service. I truly appreciate your recommendation and look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 24, 2024

Dealership Rating

Employee Rating

Absolute pleasure dealing with Danny, Baha, and the rest of the staff. My wife handled most of this, and I was only needed for minimal amounts of time. Everyone was friendly, professional, and attentive t of the staff. My wife handled most of this, and I was only needed for minimal amounts of time. Everyone was friendly, professional, and attentive to our needs. More

by sjfranklin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Baha Assaf

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Aug 26, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review! I am thrilled to hear that you and your wife had such a great experience with Danny, Baha, and the rest of our team at The Chevrolet Exchange. Our goal is to provide friendly and professional service, and it's fantastic to know we met your needs. I look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 22, 2024

Dealership Rating

Employee Rating

It was a pleasure to work with Danny Trujillo on the purchase of our vehicle. Danny was knowledgeable, responsive and professional. Everything went smoothly and seamlessly. We had a great experience purchase of our vehicle. Danny was knowledgeable, responsive and professional. Everything went smoothly and seamlessly. We had a great experience thanks to Danny, Rob Johns and the Chevy Exchange. More

by pamh345

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

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Aug 23, 2024 -

Chevy Exchange responded

Thank you so much for your kind words! I greatly appreciate you taking the time to share your positive experience with Danny and the team at The Chevrolet Exchange. It’s wonderful to hear that the purchase of your vehicle went smoothly, and I'll make sure to pass along your compliments to Danny and Rob. I look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 20, 2024

Dealership Rating

Employee Rating

Wad very pleased with the service. Was a little disappointed with the trade in value of my vehicle compared to other quotes but in the end very satisfied. Was a little disappointed with the trade in value of my vehicle compared to other quotes but in the end very satisfied. More

by gibson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Aug 22, 2024 -

Chevy Exchange responded

Thank you for sharing your experience with us! I'm glad to hear you were pleased with the service at The Chevrolet Exchange. I understand that trade-in values can vary, and I appreciate your feedback on this. Your satisfaction is important to me, and I hope to continue providing excellent service in the future! If you have any further questions or need assistance, please feel free to reach out. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 15, 2024

Dealership Rating

Employee Rating

Best place to buy a car in Illinois or Wisconsin as I have bought cars in both states. have bought cars in both states. More

by Tony W

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Aug 16, 2024 -

Chevy Exchange responded

Thank you for your review! We appreciate your feedback and are glad to hear that you had positive experiences buying cars in both Illinois and Wisconsin. If you’re ever in need of another vehicle, we invite you to visit us at The Chevrolet Exchange. We would love to assist you in finding your next car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 30, 2024

Dealership Rating

Employee Rating

Danny Trujillo patient, courteous, available at our convenience. Never pushed, just always there. Pleasant at every turn in the decision process. The entire staff was great to work with. When ready for convenience. Never pushed, just always there. Pleasant at every turn in the decision process. The entire staff was great to work with. When ready for new a vehicle Chevy exchange is where we will go. More

by jerryinman49

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Lance Legler, Danny Trujillo, Baha Assaf, Dan Hilliard, Fuad Ghosh

Report | Print

Jul 30, 2024 -

Chevy Exchange responded

Thank you for taking the time to share your positive experience with us at The Chevrolet Exchange. I am thrilled to hear about your patient, courteous, and pleasant interactions with our staff. It's fantastic to know that you found the entire team great to work with. I look forward to welcoming you back when you're ready for your next vehicle. Safe travels until then! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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