Rob Bone

Mike and his service team were able to diagnose a random electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would rec electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would recommend More

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Very nice customer service,fast,well explained good vibe,nice staff ,coffe machine ,simple waiting area ,easy to navigate vibe,nice staff ,coffe machine ,simple waiting area ,easy to navigate More

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I have been dealing with Grimsby Chrysler for many years and have always received professional service and care and have always received professional service and care More

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Always a pleasure to deal with. Never a bad experience. They have been SO helpful with all my families vehicles. Dodge, Chrysler, Nissan, Honda, all makes. 10 out of 10 Never a bad experience. They have been SO helpful with all my families vehicles. Dodge, Chrysler, Nissan, Honda, all makes. 10 out of 10 More

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They were quick and fixed everything to a T. Going to switch to them and always use them Going to switch to them and always use them More

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Brought my car in for work to be done after I was driving 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been replaced. After buying new tires, a crank shaft sensor , and new brakes and tires, approximately 4k worth of work the mechanics returned my car to me with the engine light on and tire sensor pressure light on. I notified Shane the head mechanic of shop. After waiting an hour they moved the faulty sensor from the rear tire and put it on the front tire. Shane said the engine and sensor light would go disappear when the appropriate pressure is obtained. Long story short the engine light and sensor never did turn off. After driving it 3 thousand kms a month later I heard a weird noise and took it to a mechanic. He noticed the the oil was extremely low and very black and dirty in the dip stick. He drove it around the block to see what the sound was, in doing so the engine blew out. I saw Shane on Friday, told him what happened and he said he would sort something out. I never heard from him and called Grimsby Chrysler on the following Tuesday, where I spoke to a women and told her what happend. I think she was a manager as she stated this is the first time she has heard of this story. She immediately put Shane on the phone. GRIMSBY Chrysler Dodge is completely shady. My bill says they put 5 quarts of oil on my car. There are no oil leaks and the engine blows. I do not believe they put any oil in the car and charged me for an oil change. They are not taking any responsibility for their shotty work. I am currently in the process of making a formal complaint with Dodge/Chrysler Canada. I would recommend staying the xxxx away from this dealership. I have bought a new car in the meantime and will never buy a Dodge product again. If they weren't so focused on covering up their xxxxty work they could have sold me a new car but there is a huge disconnect between the mechanics and the owner salespeople which is quite obvious. I would never run a business or treat customers like this. On a scale of 1-10 Grimsby Chrysler Dodge is one big hemnoroid on the xxx of progress. Respectfully, Alex Millar More

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Fantastic! Patty Black babysit me well with professionalism, humor and patience the way dealerships should do business. I'm a different kinda guy they responded well...Money Man Mo was great a professionalism, humor and patience the way dealerships should do business. I'm a different kinda guy they responded well...Money Man Mo was great and didn't bust my xxxxx for rustproofing gotta hat out of Rob for my dog...Well done folks! As soon as I destroy this truck I will be back for another Jeep ...Thanks, Kevin More

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Grimsby Chrysler has the best service department in the region. The team of service techs and advisors are better than any other dealer I’ve ever dealt with, and the service manager is always professional region. The team of service techs and advisors are better than any other dealer I’ve ever dealt with, and the service manager is always professional and ensures customer satisfaction More

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I have a Chrysler product, I find the work very good. I I have a Chrysler product, I find the work very good. I stopped coming for a couple of years due to unfriendlyness of front desk. I have come back re I have a Chrysler product, I find the work very good. I stopped coming for a couple of years due to unfriendlyness of front desk. I have come back recently, a young man who serves is exceptional! Today not so friendly from one of the women, probably took over lunch period, but fastest way to lose your customers More

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Just ordered our 3rd new Ram because the sales people and service & parts staff are knowledgeable, fare and professional. A pleasure to do business with! Shout out to Michael and Dave Hanson and the service service & parts staff are knowledgeable, fare and professional. A pleasure to do business with! Shout out to Michael and Dave Hanson and the service team led by Mike, Shane & Carla. Thanks everyone. The Calver family. More

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