Rick Biles
Rick Biles at Shottenkirk Ford Jasper

Rick Biles

New Car Manager

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

4.8
64 Reviews

I've been in the car business for over 25 years, and with Shottenkirk Ford since 2017. We have one of the best teams I have ever worked with at Shottenkirk Ford Jasper, and I look forward to helping you with your next automobile.

4.8

64 Reviews

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Dealership Experience

6 yrs, 7 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

64 Reviews of Rick Biles

June 09, 2024

Dealership Rating
Employee Rating

Great service, everyone was so nice. Even met other repeat customers who love Shottenkirk Ford. More

by WILD68RICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Sayed Hassan

Jun 12, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

June 06, 2024

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Didn't deal with Bernard as he was called home but his partner Nick was top notch. More

by MELVINAMASA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sang Kim

Jun 07, 2024

Shottenkirk Ford Jasper responded

MELVIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

June 03, 2024

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I just purchased my second truck from Shottenkirk Ford. Salesperson Austin Weeks, new car manager Rick Biles and GM Steve Ferenczy are the absolute best. I would not go anywhere else to purchase a Ford pro More

by HBH3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

June 02, 2024

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Great service from beginning to end! Thank you for your service Stephen Mack Anne Marie Townsend More

by S.A.M.DESIGNS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sayed Hassan

Jun 03, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

May 26, 2024

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Employee Rating

Overall good experience. The original trade in amount that I asked for with the signed intent to buy the truck, was not honored by the sales manager though. More

by TOPJAKE220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Stewart, Austin Weeks

May 28, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

May 18, 2024

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I had an excellent experience purchasing a new Ford Explorer xx at Shottenkirk Ford. The staff was friendly and offered transparent financing options. The Explorer impresses with its performance and fe More

by RYFLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Mccarthy

May 20, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

May 18, 2024

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Employee Rating

Amazing staff. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. More

by max.williams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Shottenkirk Ford Jasper responded

max, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jaspe!

May 12, 2024

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Employee Rating

Austin was so great! He made the process as easy and painless as possible! I love my new car❤️ More

by AVMBROWNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Austin Atkins

May 13, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

May 04, 2024

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Employee Rating

Excellent experience. The people are great to work with. Very thorough and dedicated to making the customer happy. More

by JAMESDMOOREJR
Recommend Dealer
Yes
May 06, 2024

Shottenkirk Ford Jasper responded

JAMES, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 29, 2024

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Employee Rating

Rick and the team at Shottenkirk are a pleasure to deal with. Despite the long delivery time from Ford, they kept me well informed throughout. They worked through all options of interest at the time of del More

by MIKE.MURPHY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ferenczy, Kristi Stewart , Krizia

Apr 30, 2024

Shottenkirk Ford Jasper responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

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