Richard Pool

everything was wonderful always have a great experience thank you . Would recommend BMW to everyone thank you . Would recommend BMW to everyone More

by DCAPPELLO2 Verified Customer Verified Customer

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Very good service and very good people,very welcoming and helpful.Glad I came here helpful.Glad I came here More

by SAMIZAHRAN72 Verified Customer Verified Customer

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Richard pool has been awesome in servicing my BMW’s anytime when needed. The staff here does their best to make sure I get what I want and fast and fairly. Thank you Zeigler bmw anytime when needed. The staff here does their best to make sure I get what I want and fast and fairly. Thank you Zeigler bmw More

by MIKEMo Verified Customer Verified Customer

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Excellent customer service provided every time we bring our vehicles in for servicing! Keep up the great work! our vehicles in for servicing! Keep up the great work! More

by Manny Verified Customer Verified Customer

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Fast and full service, very satisfied with all completed jobs. I won’t believe my car to someone else. jobs. I won’t believe my car to someone else. More

by SSHAKIROFF Verified Customer Verified Customer

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I had to have the glass roof replaced on my BMW. Richard Pool took fantastic care of my car and made the whole process as easy as can be. Richard Pool took fantastic care of my car and made the whole process as easy as can be. More

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Smooth, professional, clean, everyone was respectful and helpful. Glad to be apart of BMW. Thanks helpful. Glad to be apart of BMW. Thanks More

by SELFMAVERICK Verified Customer Verified Customer

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Went in for an inspection. There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It w There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It was said that the Anti-lock module needed to be replaced. The older BMW's don't have an integrated anti-lock module, so the pressure sensors can be replaced. The new BMW's have integrated systems for the anti-lock and pressure sensors, so they do need to be replaced. I took it home and found out that it was a brake pressure sensor that the code was for. I ordered one for about $200 and replaced it. The code has not returned and has been fine now. Don't know if the techs need to be trained better or if this is just blatant ignorance on the platforms. I will NEVER go back to Orland BMW for any type of service. More

by TIM.JOHNSON.J Verified Customer Verified Customer

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The service at Zeigler is top notch. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. More

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Very professional and clean dealership. Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work o Assisted me in saving money and safety which this was a first and i truly appreciate my service advisor Kelvin and his team that completed the work on my behalf. I would surely recommend BMW OF ORLAND More

by FITTDEBMAC Verified Customer Verified Customer

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