Rich Rivera
Rich Rivera at Nucar Nissan of Norwood
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Rich Rivera

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

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4.8
127 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

5 yrs, 1 mo

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

127 Reviews

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127 Reviews of Rich Rivera

June 19, 2024

Dealership Rating
Employee Rating

Excellent attitude on part of the staff. Gentleman wearing Celtics cap was especially helpful. Thanks. More

by LDBAGSHAW
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2024

Nucar Nissan of Norwood responded

Thank you for the positive feedback! We're thrilled to hear about your excellent experience with our staff! We appreciate your recognition and look forward to seeing you again soon! Safe travels!

June 18, 2024

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Great service timely serviced performed was in and out with no delays and pleasant workers More

by DESILEWHITE
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Recommend Dealer
Yes
Jun 19, 2024

Nucar Nissan of Norwood responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team! Your satisfaction is our priority, and we look forward to serving you again in the future. Safe travels!

June 16, 2024

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Christian was very knowledgeable. Explained all questions clearly. There was no undue pressure or sales tactics. Very pleased with the dealership staff, More

by JOSEPHJOHNV
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Recommend Dealer
Yes
Jun 17, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We're delighted to hear that Christian provided you with knowledgeable and pressure-free service. We appreciate your feedback and are pleased to hear about your positive experience with our dealership staff. If you need anything else, feel free to reach out.

June 09, 2024

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My service advisor Jude was excellent. Kept me updated on my car. More importantly, when things weren't as they should have been, he went above and beyond to rectify it. More

by Author
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Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Jun 10, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We're thrilled to hear that Jude provided excellent service and kept you updated throughout. Going above and beyond is what we strive for, and we're glad Jude could rectify any issues for you. If there's anything else we can assist you with, please let us know.

June 07, 2024

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Awesome group of hard workers. . I had a great experience.. I will let all my friends know so they can stop in.. More

by wendy.marcin67
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Recommend Dealer
Yes
Jun 10, 2024

Nucar Nissan of Norwood responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to welcoming your friends as well. If there's anything else we can do for you, just let us know.

June 03, 2024

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I come to this location because of its customer service. I have followed Richard from the Newton location. He runs an amazing crew of people. I can’t say enough how happy I am every time I go there. Thanks More

by TRAHOCKEYMOM
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Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Jun 03, 2024

Nucar Nissan of Norwood responded

We're thrilled to hear that you're consistently pleased with our customer service, and we greatly appreciate your loyalty! Richard is indeed a fantastic leader, and we're proud to have him and his team providing excellent service. Thank you for your kind words, and we look forward to continuing to exceed your expectations every time you visit!

June 02, 2024

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JUDE was Patient, outstanding, understanding, friendly, caring, professional, kind, experienced exceptional customer service friendly will definitely be back again. More

by Mickie
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Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Jun 03, 2024

Nucar Nissan of Norwood responded

We're thrilled to hear that you had such a positive experience with us! Providing patient, outstanding, and friendly service is what we aim for, and it's great to know that our team delivered on that promise. We appreciate your kind words and look forward to welcoming you back again in the future!

June 02, 2024

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Quick and fast service within short time. Easy appoinment booking with lots of slot availability More

by SACHINSMURALI
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Recommend Dealer
Yes
Jun 03, 2024

Nucar Nissan of Norwood responded

We're delighted to hear that you found our service quick and efficient! Making appointment booking easy and offering plenty of availability is important to us, so it's great to know that it worked well for you. If you ever need assistance in the future, don't hesitate to reach out. Thank you for your feedback!

June 02, 2024

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Very good service , explain things needed to be done and give you a righ time estimate to finish the service More

by Reggie
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Ramirez

Jun 03, 2024

Nucar Nissan of Norwood responded

Thank you so much for taking the time to share! Your feedback means the world to our team!

June 02, 2024

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Employee Rating

I was very much pleased with the dealership service! Service Advisor was very nice and helpful!! And the technician were extremely helpful with my car! And did excellent service on it!! Thank you so muc More

by mariaflores_4
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Recommend Dealer
Yes
Jun 03, 2024

Nucar Nissan of Norwood responded

We're delighted to hear that you had such a positive experience with our dealership service! Providing excellent service and assistance is always our goal, and it's fantastic to know that both our service advisor and technicians delivered on that promise. Thank you for choosing us, and we look forward to serving you again in the future!

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