Rich Johnson
Rich Johnson at Brewster Subaru
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Rich Johnson

Business Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

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5.0
1,524 Reviews

Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!

Dealership Experience

9 yrs, 2 mos

Industry Experience

41 yrs

Languages Spoken

English English

5.0

1,524 Reviews

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1524 Reviews of Rich Johnson

November 09, 2024

Dealership Rating
Employee Rating

Very accommodating, attentive, knowledgeable and friendly staff. I am a return customer. Rich and Anthony were great. Michael the vehicle person was great as well. I know I'll see them during service visits. More

by talez
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Pilla

November 09, 2024

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Patient, flexible, and easy to work with. Kristen Hetzer and Rich Johnson were patient, courteous, and easy to work with. Overall great experience! More

by subaruz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Hetzer

November 06, 2024

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Efficient and personable employees. Didn’t feel pressured at all. Listened to my wants and needs and helped me find the best deal for me. Definitely recommend! More

by CandieR
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Hetzer , Michael Barone

Nov 07, 2024

Brewster Subaru responded

Candie, we're delighted to hear that our team at Brewster Subaru provided a pressure-free and personalized experience for you. Thank you for recommending us and please don't hesitate to reach out if we can be of service again in the future!

October 24, 2024

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In my 25 years of doing business with different car dealerships every time I needed to get a vehicle, this dealership was by far the best experience I’ve ever had. I had the pleasure of speaking and wo More

by titoronco1
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Pilla

Oct 24, 2024

Brewster Subaru responded

Thank you for sharing your experience! We're delighted to hear that Rich and Anthony provided such excellent service at Brewster Subaru. We appreciate your recommendation and look forward to assisting you, your family, and friends in the future!

October 20, 2024

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Super approachable and helpful, never pushy or condescending. It was the best experience I have ever had buying a car. More

by absentshrimp
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Recommend Dealer
Yes
Oct 21, 2024

Brewster Subaru responded

Thank you for the wonderful feedback about your recent experience here at Brewster Subaru! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

October 19, 2024

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As always a terrific experience. The process of leasing my car was fast and efficient. Everyone there was a consummate professional! More

by Michele
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Hetzer

Oct 21, 2024

Brewster Subaru responded

Michele, we're delighted to hear that your recent experience was smooth and efficient at Brewster Subaru. Thank you for your kind words and continued support!

October 18, 2024

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Sales people are annoying. I would go there, be interested in a car. They would send me out on a test drive by myself. No one to ask questions. They didn't really know anythi More

by jcon70
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Recommend Dealer
No

Other Employees Tagged: Kristen Hetzer

Oct 18, 2024

Brewster Subaru responded

It's disappointing to hear about your experience with our sales team. We strive for knowledgeable and attentive service, so it's concerning that we fell short during your visit. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Nelson Demelo - General Manager - 877-722-4016 Ext. 101

October 16, 2024

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First time visiting this dealership. Very pleasant experience and friendly staff. Rich and Alfredo were great to work with. Thanks! More

by alan56
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Delgato

Oct 16, 2024

Brewster Subaru responded

Alan, we're delighted to hear that Rich and Alfredo made your first visit a pleasant one at Brewster Subaru. Thank you for sharing your experience with us!

October 16, 2024

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Employee Rating

Wonderful experience. could not be happier with my experience at Brewster Subaru. Would recommend this dealer to others More

by mlangan222
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mitchel Pollak

Oct 17, 2024

Brewster Subaru responded

Thank you for sharing your wonderful experience with Brewster Subaru! We're delighted to hear that you're happy and appreciate the recommendation. Safe travels, and we hope to see you again in the future!

October 15, 2024

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Employee Rating

Rich Johnson was very patient and informative during the whole financial process and finalization of paperwork. More

by bettyann.perucci
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nelson DeMelo, Mitchel Pollak

Oct 15, 2024

Brewster Subaru responded

Bettyann, we're delighted to hear that Rich provided you with such a patient and informative experience at Brewster Subaru. Thank you for sharing your feedback!

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